

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Melissa always stayed on top of things and kept in communication on everything.
Reply from Melissa Hoover
May 5th, 2026 08:52 PM
Thank you so much, Heather! I truly appreciate your kind words. Communication is incredibly important to me, and I’m so glad you felt supported every step of the way. It was a pleasure working with you and helping keep things moving smoothly...
read more
Communication, helpfulness, comprehensive and informative.
Reply from Vicki Estes
May 6th, 2026 05:21 PM
I'm happy to hear that you found the communication and information helpful and comprehensive, Brandon. It's great to know that my approach was beneficial for you. If there's anything else I can assist with, please don't hesitate to reach out....
read more
Communication, especially around the closing date.
Reply from Vicki Estes
May 6th, 2026 01:32 PM
I'm pleased that the communication around the closing date met your expectations, Jordan. If you have any more feedback or need further assistance, please feel free to reach out.
You made the process easy and communicated with me every step of the way.
Reply from Jeffery Brooks
May 6th, 2026 01:52 PM
Linda, I'm grateful to hear that you found the process easy and appreciated the communication throughout. If there's anything else I can assist you with, please let me know.
The team were very helpful and knowledgeable
Reply from Chris Fratta
May 4th, 2026 01:16 PM
Thank you!
there was always there for any question that we have during the process , thanks Miss Linda we appreciate so much .
Reply from Linda Mister
May 6th, 2026 02:11 PM
Lesly, I'm happy to know that I was able to assist with your questions during the process. Your appreciation means a lot to me, and I'm here if you need anything else.
As a first time home buyer, words can not express how wonderful Jeff and his team were! Jeff, Robert and Lori THANK YOU! From the time we first applied until the day we closed the process was seamless. If you aren't choosing Highlands Residental...
read more
Reply from Jeffery Brooks
May 6th, 2026 06:33 PM
LaDawn, I'm so happy to hear that your first home buying experience was seamless with the help of Robert, Lori, and me. Your kind words mean a lot to us, and I'm grateful you chose Highlands Residential Mortgage for this important journey....
read more
Very knowledgeable on VA loans and other programs.
Reply from Linda Mister
May 6th, 2026 12:41 PM
Kirk, I'm glad to hear that my knowledge on VA loans and other programs was helpful to you. If you have any more questions or need further assistance, please feel free to reach out.
Sabrena always can make the impossible possible. She moves mountains to make a transaction happen.
Reply from Sabrena Hughes
May 6th, 2026 07:13 PM
Nancy, I appreciate your kind words and am glad to hear that you feel this way about my efforts. Making the impossible possible is what I strive for with every transaction. If you ever need anything else, please don't hesitate to reach out.
How do I even begin putting into words how thankful we are for Rob? What we went through during this loan process was incredibly stressful, exhausting, and at times felt almost impossible, but Rob never once let us feel like we were alone in...
read more
Reply from Owner
May 4th, 2026 06:39 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
2771–2780 of 80847
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()