James Sikes
Branch Manager/Sr Loan Officer | NMLS # 382576 | T...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Jim is excellent with communication and keeping ontop of all the moving parts. He made the purchase experience very easy.
Reply from James Sikes
May 11th, 2026 04:54 PM
Andrew, I appreciate your kind words about my communication and support. I'm happy to have made your purchase experience easy and seamless. If you need any further assistance, feel free to reach out to me.
James was fantastic. Great communication, stayed on top of things, rolled up his sleeves when we hit speed bumps. Zero complaints. My only issue was with the length of the underwriting/approval process. We thought it would be 2-3 weeks and...
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Reply from James Sikes
May 5th, 2026 02:48 PM
Tod, I'm glad to hear that you found my communication and support helpful throughout the process. I understand that the extended timeline was frustrating, and I appreciate your patience. Please feel free to reach out directly if there's anything...
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Underwriters not in sink with customer. Too much misunderstanding.
Reply from James Sikes
April 7th, 2026 03:40 PM
I’m sorry to hear about your experience with the underwriting process, James. Clear communication is important, and I'm here to help address any misunderstandings you faced. Please feel free to reach out so I can assist further.
Mr. Sikes has never disappointed us and always met our expectations!
Reply from James Sikes
September 27th, 2025 02:56 PM
I'm grateful for your ongoing trust and confidence, Linda. It's my goal to consistently meet expectations and provide a reliable service. If there’s ever anything else I can do for you, just let me know.
Jim really knows his stuff! Managed the whole process with no hiccups.
Reply from James Sikes
September 27th, 2025 01:02 PM
I appreciate your kind words, Steven. It's always my aim to manage the process smoothly and effectively. Should you need any assistance in the future, please don't hesitate to reach out.
Communication and experience with James and his staff.
Reply from James Sikes
September 27th, 2025 12:17 PM
I'm glad you valued the communication and experience working with me and my team. Ensuring a smooth process is always a priority. Should you have any questions or further needs, I'm here to assist.
Was a great experiece. Would use James again in a heartbeat.
Reply from James Sikes
September 25th, 2025 04:50 PM
I'm pleased to hear that you had a great experience. It's always my goal to provide meaningful support, and I'm happy to know you'd consider working with me again. If you need anything in the future, don't hesitate to reach out.
Communicative, patient, got the job done.
Reply from James Sikes
September 23rd, 2025 04:23 PM
It's a pleasure to know you found the process communicative and efficient. Being patient and ensuring everything gets done as promised is important to me. Should you have any more needs or questions moving forward, feel free to get in touch....
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Hilary and I would like to thank Jim for making the process streamlined and efficient through everyone's busy summer schedules.
Reply from James Sikes
September 4th, 2025 11:35 AM
I'm grateful for your thoughtful feedback. Making the process as efficient as possible, especially during busy times, is always my goal. I appreciate your kind words, and I'm here if you need assistance in the future. Best regards!
Jim went above and beyond my expectations of what a mortgage broker is. He always picked up my calls, even after hours. He guided me through every step of the process , was extremely knowledgeable and made things happen. Huge thanks to Jim...
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Reply from James Sikes
August 31st, 2025 10:30 AM
Thank you very much, Hilary, for sharing your experience. I'm thrilled that I could exceed your expectations and that my guidance was valuable to you. It’s crucial to me to be there for my clients whenever they need support, and I'm pleased...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Branch ManagerApr 1st, 2016 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 382576,TX: 382576
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