Gene Frazier
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I truly appreciate the patience, time and exceedingly hard work Mr Gene Frazier and the whole team stuck by me through- out my whole first time home buy process. They put forth a very caring connection with honesty , being very direct and respectfully...
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Reply from Gene Frazier
July 27th, 2026 04:08 PM
Kim, I'm truly grateful for your kind words and am pleased to know that my team and I could support you through such a meaningful process. Your trust in us, especially with something as important as your family's legacy home, means a lot. If...
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Gene was practical, transparent, and encouraging throughout the entire process. From the very beginning, he helped us establish realistic expectations, identify our financial parameters, and prepare for the loan application. He kept us informed...
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Reply from Gene Frazier
July 21st, 2026 06:49 PM
Dorothy, I'm thankful for your thoughtful review. It's good to hear that my guidance and communication were helpful to you throughout the process. Your recommendation means a lot to me, and if you ever need further assistance or have questions,...
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Great follow up and communication with me and my clients .
Reply from Gene Frazier
July 17th, 2026 01:05 PM
Gersha, I appreciate your feedback on the follow-up and communication. I'm pleased to hear that both you and your clients had a positive experience. If there's anything else you need, please feel free to reach out.
Communication with the Buyers agent was not as expected.
Reply from Gene Frazier
July 16th, 2026 04:18 PM
Roscoe, I appreciate your feedback regarding the communication with the buyer's agent. I'm sorry to hear it didn't meet your expectations. Please reach out to me directly so we can discuss your concerns further and find a way to improve your...
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Gene and his team took the time to explain home buying process and made it effortless for us!
Reply from Gene Frazier
July 14th, 2026 08:47 PM
Donovan, I'm grateful for your kind words. It's great to know that the time we took to explain the home buying process made things effortless for you. If you have any more questions or need further assistance, feel free to reach out.
Working with Gene was truly a blessing from start to finish. He worked tirelessly—day and night—to help make our family's dream home a reality. This was our fifth home purchase, and after house hacking for the past 11 years, we've worked with...
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Reply from Gene Frazier
July 13th, 2026 05:04 PM
Adijat, I'm truly grateful for your kind words and am pleased to hear that working together was such a positive experience for your family. It's wonderful to know that my dedication and support made a difference in achieving your homeownership...
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Communication, speed, clarity and responsiveness.
Reply from Gene Frazier
July 9th, 2026 04:36 PM
Akiya, thank you for highlighting the communication, speed, clarity, and responsiveness you experienced. I'm glad these aspects stood out to you, and if there's anything else I can assist with, please let me know.
Gene did a great job ensuring the transaction went through smoothly and quickly
Reply from Gene Frazier
July 8th, 2026 05:33 PM
Frank, I appreciate your feedback and am happy to hear that the transaction went smoothly and quickly. If there's anything else you need, please let me know.
Pro active and excellent at more complex situations that other lenders can't get done! Highly recommend
Reply from Gene Frazier
July 6th, 2026 02:51 PM
Charlotte, I'm grateful for your recommendation and am pleased to hear that you found my proactive approach effective, especially with complex situations. If you ever need further assistance, please don't hesitate to reach out.
Gene is extremely knowledgeable, helpful, and proactive. He and his team were amazing. They guided me through the process and made sure every detail was taken care of and correct, patiently answering questions and following up when additional...
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Reply from Gene Frazier
July 6th, 2026 01:45 PM
Anthony, I appreciate your kind words about my knowledge and proactive approach. I'm glad to hear that you felt well-guided through the process and that every detail was addressed with care. If you have any further questions or need more assistance,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195298
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