Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
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Derek is always two steps ahead in the process, so I never have to worry about my clients getting the best possible service and having all their questions answered promptly!
Reply from Derek Harris
June 17th, 2026 12:49 PM
Aw! Thanks so much for this kind review, Susan. Always love working with you.
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The Highland team communicated requests and status regularly. They reviewed our data summitals promptly and kept review process moving.
Reply from Joe Boggs
June 17th, 2026 04:55 PM
Thank you very much for the compliment Pius. I really enjoyed working with you and Sue.
Please know I'm always available for you and your family.
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Zach has been fantastic to work with. I was introduced to him by another agent. I was impressed how fast he could get a deal done. He is responsive and always has my clients best interest in mind. He has been wonderful to work with over the...
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Reply from Zach Appleby
June 20th, 2026 10:28 AM
Thank you for your kind words, Karin. I'm grateful for the trust you've placed in me and appreciate your support over the years. It's rewarding to know that I could make a positive impact on your clients' financing needs. If there's anything...
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Rich Cercone advised us from the very beginning of the application process to obtain the right loan for us. In the beginning he informed us of the details needed throughout the document collection and was always there with updates and encouragement....
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Reply from Richard Cercone
June 20th, 2026 03:15 AM
Suzan, I appreciate your kind words and am glad to hear that I could support you throughout the loan process. It's great to know that my guidance and availability were helpful during such an important time. Thank you for sharing your experience...
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Ashley McKenzie-Sharpe
I was kept up to date on a regular basis.
Reply from Ashley McKenzie-Sharpe
June 22nd, 2026 05:59 PM
Marti, I appreciate you sharing that you were kept up to date regularly. It's good to know that our communication met your expectations.
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Being an American and a great
Reply from Sean Cramer
June 22nd, 2026 05:53 PM
Thank you, Austin. I'm pleased to hear your positive feedback and appreciate your kind words. If there's anything more you'd like to share or discuss, feel free to reach out.
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Mariia was a huge help in making sure my partner and I were able to purchase our first home together. She had a competitive rate and worked with our VA loan. We are eternally grateful for her expertise and "can do" attitude!
Reply from Mariia Bush
June 22nd, 2026 07:16 PM
Page, I'm grateful for your kind words about my assistance with your first home purchase. It's good to know that my expertise and "can do" attitude made a difference for you and your partner. If there's anything more I can do for you, please...
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Melissa, kept me and the buyer informed by email, text and calls every step of the loan process. She and the support staff were very professional. Would highly recommend Melissa at Highland Mirtgage.
Reply from Melissa Luman Phillips
June 19th, 2026 08:15 PM
Diana, I'm grateful for your kind words and recommendation. Keeping you and the buyer informed throughout the loan process is a priority for me, and I'm pleased to hear that my team and I met your expectations. If there's anything more I can...
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Sammi was wonderfulbshe went above and beyond explaining every step of the process. she kept me up to date and informed especially in area i I had a lack of knowledge. She helped keep me calm and confident in buying our first home.
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Reply from Sammi Studebaker
June 19th, 2026 05:24 PM
Ashlie, I'm glad to hear that I could help you feel calm and confident throughout the process of buying your first home. It was my pleasure to keep you informed and explain each step along the way. Thank you for your kind words!
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DESI made it great
Reply from Desi Goodwin
June 19th, 2026 03:22 PM
Scott, I'm pleased to hear that you had a great experience. Thank you for sharing your feedback!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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