Melissa Luman-Phillips
Sr. Loan Officer | NMLS# 171023|TN: 123887
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resour...... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Melissa was very intentional with all of the information needed & helped us understand each aspect! She was very communicative, receptive to any questions or feedback and was very quick to respond! We felt very taken care of.
Melissa was absolutely amazing! She was available all hours of the day and helped us with every question we had!
Reply from Melissa Luman Phillips
June 29th, 2026 04:39 PM
Bryanna, I'm grateful for your kind words. It was my pleasure to be available and assist you with all your questions. If there's anything more you need, please don't hesitate to reach out.
Melissa, kept me and the buyer informed by email, text and calls every step of the loan process. She and the support staff were very professional. Would highly recommend Melissa at Highland Mirtgage.
Reply from Melissa Luman Phillips
June 19th, 2026 08:15 PM
Diana, I'm grateful for your kind words and recommendation. Keeping you and the buyer informed throughout the loan process is a priority for me, and I'm pleased to hear that my team and I met your expectations. If there's anything more I can...
read more
Very nice and pleasant to work with while being informative and helpful with all our questions.
Reply from Melissa Luman Phillips
June 4th, 2026 06:04 PM
Conrad, I'm pleased to hear that you found our interactions informative and helpful. It's important to me to provide a nice and pleasant experience while addressing all your questions. If there's anything else you need, feel free to reach out....
read more
Consistent and timely communications
Reply from Melissa Luman Phillips
May 14th, 2026 02:51 PM
Joseph, I'm glad to hear that you appreciated the consistent and timely communications. It's important to me that I provide a seamless experience. If you have any more questions or need further assistance, feel free to reach out.
Melissa was amazing to work with a very knowledgeable!
Reply from Melissa Luman Phillips
April 13th, 2026 08:32 PM
I'm glad to know you found my expertise helpful, Patricia. It was a pleasure working with you. If you have any more questions or need assistance, please don't hesitate to reach out.
Melissa is highly educated on the market and gives great advice. She is very prompt with responses and makes herself available.
Reply from Melissa Luman Phillips
March 9th, 2026 04:11 PM
I appreciate your kind words, Mary. It's always my goal to provide timely responses and valuable insights. I'm glad to hear that my availability and advice met your expectations. Should you have more questions or need further assistance, feel...
read more
Melissa and her team were great to work with! We needed to close fast, and they were able to accomodate us every step of the way! Could not recommend Melissa enough!
Reply from Melissa Luman Phillips
March 5th, 2026 03:32 PM
Thank you for sharing your positive experience, Mary. I'm glad to hear that my team and I were able to accommodate your needs and help close quickly. Your recommendation is truly appreciated. If there's anything more you need or any questions...
read more
Great experience for first time home buyers very easy to work with
Reply from Melissa Luman Phillips
March 5th, 2026 07:23 PM
It's wonderful to know that your first home buying experience was a smooth process, Nathaniel. I'm pleased to have been part of this significant milestone with you. If you ever have more questions or need assistance in the future, please feel...
read more
Experience was perfect
Reply from Melissa Luman Phillips
March 3rd, 2026 05:54 PM
I'm glad to hear that your experience was perfect, Antonio. If you need any further assistance or have questions in the future, don't hesitate to reach out. Thank you for sharing your feedback!
10 of 426
About
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
247
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Sumner Realtors
- Womens Council of Realtors
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 171023,TN: 123887
Disclaimer
