Melissa Luman-Phillips
Sr. Loan Officer | NMLS# 171023|TN: 123887
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resour...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Very nice and pleasant to work with while being informative and helpful with all our questions.
Reply from Melissa Luman Phillips
June 4th, 2026 06:04 PM
Conrad, I'm pleased to hear that you found our interactions informative and helpful. It's important to me to provide a nice and pleasant experience while addressing all your questions. If there's anything else you need, feel free to reach out....
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Consistent and timely communications
Reply from Melissa Luman Phillips
May 14th, 2026 02:51 PM
Joseph, I'm glad to hear that you appreciated the consistent and timely communications. It's important to me that I provide a seamless experience. If you have any more questions or need further assistance, feel free to reach out.
Melissa was amazing to work with a very knowledgeable!
Reply from Melissa Luman Phillips
April 13th, 2026 08:32 PM
I'm glad to know you found my expertise helpful, Patricia. It was a pleasure working with you. If you have any more questions or need assistance, please don't hesitate to reach out.
Melissa is highly educated on the market and gives great advice. She is very prompt with responses and makes herself available.
Reply from Melissa Luman Phillips
March 9th, 2026 04:11 PM
I appreciate your kind words, Mary. It's always my goal to provide timely responses and valuable insights. I'm glad to hear that my availability and advice met your expectations. Should you have more questions or need further assistance, feel...
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Melissa and her team were great to work with! We needed to close fast, and they were able to accomodate us every step of the way! Could not recommend Melissa enough!
Reply from Melissa Luman Phillips
March 5th, 2026 03:32 PM
Thank you for sharing your positive experience, Mary. I'm glad to hear that my team and I were able to accommodate your needs and help close quickly. Your recommendation is truly appreciated. If there's anything more you need or any questions...
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Great experience for first time home buyers very easy to work with
Reply from Melissa Luman Phillips
March 5th, 2026 07:23 PM
It's wonderful to know that your first home buying experience was a smooth process, Nathaniel. I'm pleased to have been part of this significant milestone with you. If you ever have more questions or need assistance in the future, please feel...
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Experience was perfect
Reply from Melissa Luman Phillips
March 3rd, 2026 05:54 PM
I'm glad to hear that your experience was perfect, Antonio. If you need any further assistance or have questions in the future, don't hesitate to reach out. Thank you for sharing your feedback!
Always available and up front with all information . Great person to work with
Reply from Melissa Luman Phillips
March 3rd, 2026 01:59 PM
Adam, I appreciate you taking the time to share your thoughts. Being available and upfront with all necessary information is important to me, so I'm pleased to hear it made a positive impact on your experience. Should you have any further needs...
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Melissa was great. she was always willing to answer our questions no matter how dumb they might be. The process was easy and very fast.
Reply from Melissa Luman Phillips
March 3rd, 2026 09:19 PM
I'm pleased to hear that you found the process easy and fast, Brianna. I'm committed to being accessible and supportive, so it's reassuring to know that I could effectively address your questions. Should you have any more inquiries or need...
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Excellent communication. Every time we submitted documents, we were immediately notified that they were being processed. Once they were completed, we were informed of which step in the overall lending process we were in via text and email....
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Reply from Melissa Luman Phillips
March 2nd, 2026 03:12 PM
Nathaneil, I'm glad to hear that the communication during your lending process provided you with peace of mind. Keeping clients informed every step of the way is a priority for me, and it's rewarding to know that this approach worked well for...
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About
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Search Rank ScoreLearn More →
239
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Memberships
- Sumner Realtors
- Womens Council of Realtors
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 171023,TN: 123887
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