Melissa Luman-Phillips
Sr. Loan Officer | NMLS# 171023|TN: 123887
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resour... Show More
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8:30 AM to 5 PM
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closed
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Reviews from Web
Melissa and team are on top of the deal from the start. Always smooth transactions with Melissa. Communicates well to clients and guides them through the process. Awesome!
Reply from Melissa Luman Phillips
October 9th, 2026 01:30 PM
Doug, I'm pleased to know that you find my communication and guidance helpful throughout the transaction process. At Highlands Residential Mortgage, Ltd., ensuring smooth and efficient dealings is always our goal.
Melissa was so great to work with! She was very attentive and on top of quotes the entire time i was house shopping! Her communication and timing was extremely helpful!
Reply from Melissa Luman Phillips
October 8th, 2026 08:00 PM
Mackenzie, I'm glad to hear that my attentiveness and timely communication were helpful during your house shopping process. At Highlands Residential Mortgage, Ltd., I always aim to provide support and efficiency throughout your experience.
Great communication
Reply from Melissa Luman Phillips
September 21st, 2026 08:41 PM
Nicholas, I'm glad to hear that you found my communication great. At Highlands Residential Mortgage, Ltd., ensuring a smooth experience is always a priority.
Great communication. Quick responses. Overall great experience
Reply from Melissa Luman Phillips
September 17th, 2026 01:55 PM
Madelynn, I'm happy to hear that you had a great experience with my communication and quick responses. At Highlands Residential Mortgage, Ltd., it's important to me that our interactions are positive and efficient.
Melissa is the best! She jumped right in to support us through thr entire process. Even was able to get us a better interest rate. This is our third experience with Melissa and I would never look to work with anyone else.
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Reply from Melissa Luman Phillips
September 7th, 2026 05:50 PM
Susan, I'm pleased to hear that I've been able to support you through the entire process and secure a better interest rate. Your continued trust in my services means a lot, and I'm grateful for your loyalty over these three experiences.
Very helpful advocate
Reply from Melissa Luman Phillips
August 20th, 2026 03:02 PM
James, I'm grateful for your kind words. It's nice to know I could be a helpful advocate for you.
Melissa was super efficient and a joy to work with! Would highly recommend her to anyone that is looking to buy their dream home!
Reply from Melissa Luman Phillips
August 17th, 2026 05:40 PM
Dylan, I appreciate your kind words and recommendation. I'm glad to have been part of your home-buying journey and to hear that you found the process efficient and enjoyable. Thank you for trusting me with such an important step!
Melissa's guidance and care. She stays on top of the process and helps obtain everything we need to get to the closing table. I have worked with her for over 20 years and received excellent care and service in every closing She is the best🤗...
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Reply from Melissa Luman Phillips
July 31st, 2026 07:23 PM
CHeryl, I'm grateful for your kind words and trust over the past 20 years. It's wonderful to hear that my guidance and care have consistently met your needs. If there's anything more I can do for you, please feel free to reach out.
Melissa was very intentional with all of the information needed & helped us understand each aspect! She was very communicative, receptive to any questions or feedback and was very quick to respond! We felt very taken care of.
Reply from Melissa Luman Phillips
July 2nd, 2026 06:45 PM
Laney, I'm glad to know that you felt well taken care of throughout the process. Being intentional and communicative is important to me, and I'm pleased I could help you understand each aspect. If you have any more questions or need further...
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Melissa was absolutely amazing! She was available all hours of the day and helped us with every question we had!
Reply from Melissa Luman Phillips
June 29th, 2026 04:39 PM
Bryanna, I'm grateful for your kind words. It was my pleasure to be available and assist you with all your questions. If there's anything more you need, please don't hesitate to reach out.
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About
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Sumner Realtors
- Womens Council of Realtors
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 171023,TN: 123887
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