Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
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Zach delivers excellent advice and service to every client I refer. He stays on top of all details and communicates well. He is my go to lender
Reply from Zach Appleby
October 4th, 2026 12:02 PM
Mandy, I appreciate your trust and the referrals you send my way. I'm glad to hear that my communication and attention to detail have been helpful. It's always my goal to provide excellent service through Highlands Residential Mortgage, Ltd....
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Carolyn worked with my clients to prepare them to be approved as they had a couple of issues. Once ready to make an offer they were CTC 2 weeks prior to closing. It was a great experience.
Reply from Carolyn Cole
October 5th, 2026 07:00 PM
Kellie, I'm pleased to hear that working with your clients was a great experience. At Highlands Residential Mortgage, Ltd., I strive to support clients through any challenges to ensure a smooth process. If there's anything more I can do for...
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The above standard work ethic that lead to the best experience ever when it comes to a mortgage lender.
Reply from Linda Mister
October 5th, 2026 07:27 PM
I'm happy to know that you had the best experience with me as your mortgage lender, Carlos. At Highlands Residential Mortgage, Ltd., providing strong service is always our goal. Thank you for your kind words.
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This was my very first house purchase and I was new to the whole house buying process. Whenever something popped up that I didn't understand Mike was very understanding and explained everything very thoroughly. I was able to text Mike any time...
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Reply from Mike Roman
October 1st, 2026 04:20 PM
It was an absolute pleasure working with you Megan! I am glad that we were able to provide a smooth experience for you and I will continue to be available should any other questions come up in the future. Congratulations again!
Rich was very patient and understanding of our need!
Reply from Richard Cercone
October 4th, 2026 10:48 AM
Lisa, I'm pleased to know that my patience and understanding met your needs. At Highlands Residential Mortgage, Ltd., it's important to me to ensure a supportive experience for you.
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Communication Being readily accessible to not just me but my client as well. Zach had a thoughtful answer to any question posed.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Jim, I'm pleased to know that my communication and availability were helpful to both you and your client. It's important to me that everyone feels supported throughout the process at Highlands Residential Mortgage, Ltd. Thank you for your kind...
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Some bumps along the way but Jessica stepped up and made everything right. Says alot about Her
Reply from Jessica Upshaw
October 5th, 2026 07:56 PM
James, I'm happy to hear that I could resolve the bumps along the way and make things right for you. At Highlands Residential Mortgage, Ltd., I strive to ensure a positive experience for my clients. If you have any further questions or need...
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very honest and respectful ! very great communication and very smooth process
Reply from Craig B. Nichols
October 1st, 2026 01:53 PM
Thank you Mrs. Arroyo, it was my great pleasure helping you guys get into your beautiful new home!!
Deanna always keeps me informed and is a pleasure to work with!
Reply from Deanna Galloway
October 5th, 2026 08:09 PM
Karen, I'm happy to know that you find working with me a pleasure and that I keep you well-informed. At Highlands Residential Mortgage, Ltd., ensuring clear communication is a priority for me.
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Andrew went above and beyond to navigate our loan which was far more complicated than normal. The whole process was absolutely horrifying due to the current regulatory environment around loans - all completly out of Andrew's control. Despite...
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Reply from Andrew Aaron
October 5th, 2026 01:19 PM
Brent, I'm grateful for your understanding of the challenges we faced with the current regulatory environment. Navigating a complex loan process can indeed be daunting, and I'm glad I could make it easier for you. At Highlands Residential Mortgage,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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