ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,942)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,942)

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5 Star

98%

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Dan kept me up to date with everything hat needed done

Reply from Dan Melton

February 26th, 2026 05:38 PM

You were a pleasure to work with and I am so happy we were able to be a part of your journey.

Sheri is nothing short of a miracle worker. After dealing with an absolute nightmare and being completely let down by the previous agent I was working with, I came to her feeling stressed, discouraged, and unsure if refinancing my home was...

Reply from Sheri Wall, CMA

March 2nd, 2026 03:44 AM

Roy, thank you so much for such an incredibly thoughtful review. It truly means a lot to me. I know how frustrating things were when we first connected, and I’m really grateful you trusted me to step in and help. Being able to turn that situation...

Zach was able too help get my loan approved quick when I wasnt Pleased with another loan company !

Reply from Zach Melder

March 2nd, 2026 09:32 PM

It's great to know that I could assist in getting your loan approved promptly, April, especially after your experience with another company. If you have any further questions or need additional help, feel free to reach out. I'm here to assist...

The staff is very knowledgeable, they were able to exceed any expectations I had going into my refinance and I am very thankful for their expertise and hard work that they performed on my behalf.

Reply from Russell Smith and The Dream Team at...

February 26th, 2026 02:53 PM

I'm grateful for your feedback, Tim. It's great to know that the expertise and hard work of my staff made a positive impact on your refinance experience. Meeting and exceeding expectations is always my aim. If you have any more questions or...

Very informative and will use again if ever in the same situation!

Reply from Michelle Fix, NMLS ID#235608

February 26th, 2026 05:50 PM

Thank you for taking the time to send me a review. Knowing you'd choose to work with me again means a lot. If there's anything else you need or if situations change, please feel free to reach out anytime. I appreciated the opportunity and enjoyed...

Lindsay is awesome. I understood nothing about the home buying process and she explained everything in detail and made me feel at ease with each step along the way. I could not have asked for a better experience in purchasing my home.

Reply from Owner

March 21st, 2026 07:41 PM

Thank you, Shannon, I’m so glad I set your mind at ease every step of the way. I’m always here for you. If you know anyone looking to buy or refinance, please pass my name along. Congrats! 🎉

Lindsay is awesome. I understood nothing about this process and she explained everything in detail and made me feel at ease with each step along the way. I could not have asked for a better experience in purchasing my home.

Reply from Lindsay Frangie - ALCOVA Mortgage

February 26th, 2026 01:55 PM

Thank you so much for the kind words, Shannon! I am happy to know that I was thorough in explaining everything so that this process was easy and stress free! I am always here to look out for your best interest and will always be here for you...

communication and was always fighting for me every step of the way

Reply from Lindsay Calkins

March 2nd, 2026 07:49 PM

Sawyer, your feedback about our communication and my dedication throughout the process means a lot. Ensuring that you're supported and informed at every step is important to me. Should you have any more questions or need further assistance,...

second time working with Vanessa and Alcova

estoy agradecida con cristina en todo el proceso ella siempre está ahí con la paciencia y trata de hacer lo mejor para las familias siempre está atenta a las preguntas muchas gracias por todo su apoyo y trabajo estoy agradecida por todo y su...

Reply from Cristina Osborne

March 2nd, 2026 09:18 PM

It's heartening to hear that you felt supported and well-informed throughout the process, Katerin. I strive to be attentive and provide clear guidance, so your feedback means a lot to me. Thank you for your kind words, and I'm truly glad everything...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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