

Zach Melder
Branch Manager

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Zach was super helpful and communicative. He spent time answering all my questions and helping me through the entire process. Highly recommend!
Reply from Zach Melder
May 12th, 2026 06:29 PM
Thank you, Emilye, for sharing your experience. I'm grateful to hear that my communication and support throughout the process were helpful to you. If you have any more questions or need further assistance in the future, feel free to reach out....
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Excellent guidance and support throughout my mortgage process. Prompt responses and clear explanations really helped me stay informed and confident at each stage.I especially appreciate your efforts in ensuring everything stayed on track through...
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Reply from Zach Melder
April 20th, 2026 07:11 PM
I'm grateful for your feedback, Festus. It's nice to know that the guidance and support provided during your mortgage process made a positive impact. Keeping everything on track through closing is always a priority for me, and I'm pleased it...
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Zach is the man. Also helpful and friendly. Will explain things to you in detail and go above and beyond to figure out and customize the experience to serve your (the customers) interest best. Cannot recommend enough. Great communication, patience,...
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Reply from Zach Melder
April 16th, 2026 02:55 PM
Thank you so much for your kind words, Jordan. I'm grateful to hear that you found my communication, patience, and knowledge helpful. It's my goal to provide a customized experience that serves your best interests. If you ever need further...
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I appreciate Zach reaching out and suggesting I refinance . The entire process was smooth and uncomplicated. My new loan closed very quickly
Reply from Zach Melder
April 10th, 2026 02:59 PM
Thank you for sharing your experience, Joan. I'm pleased to hear that the refinancing process was smooth and efficient for you. If you ever have more questions or need any further assistance, don't hesitate to reach out.
My experience was great. I would highly recommend anyone looking for a home to go through Zach and TeRyq. They have been amazing to me and my family.
Reply from Zach Melder
March 30th, 2026 05:03 PM
I'm really glad to hear that you had a positive experience, Cedric. Your recommendation means a lot, and I'm pleased that both TeRyq and I could be of help to you and your family. Should any future questions arise or if there's anything more...
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Zach was able too help get my loan approved quick when I wasnt Pleased with another loan company !
Reply from Zach Melder
March 2nd, 2026 09:32 PM
It's great to know that I could assist in getting your loan approved promptly, April, especially after your experience with another company. If you have any further questions or need additional help, feel free to reach out. I'm here to assist...
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How understanding Zach was with the reality of the busyness of life, while at the same time trying to get all of the paperwork done for closing on a new house. He was patient, and his assistance in thinking through the loan application as well...
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Reply from Zach Melder
February 4th, 2026 03:03 PM
I'm thankful for your kind words, Jonathan. Balancing life's demands with the process of securing a mortgage can certainly be challenging, and I'm glad I could provide the support you needed. If any other questions come up or if there's anything...
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Wonderful customer service and communicatio.
Reply from Zach Melder
February 2nd, 2026 06:23 PM
I'm pleased that you appreciated the customer service and communication, Chelsea. Should you need any assistance or have more questions in the future, feel free to reach out. I'm always here to help.
Zach was extremely helpful in answering questions and getting everything settled quickly!
Reply from Zach Melder
January 9th, 2026 05:10 PM
It's encouraging to hear that you found my help beneficial, Matthew. If any new questions or needs arise, I'm always ready to assist. Let me know whenever you need support.
Zach was a pleasure to work with!
Reply from Zach Melder
December 30th, 2025 03:51 PM
I'm glad to hear that you enjoyed working with me, Dionna. It was a pleasure assisting you as well. If you have any further questions or need assistance in the future, I'm always here to help.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Search Rank ScoreLearn More →
210
/850
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 1531520
Disclaimer
ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org)
308 Market Street, SE | Roanoke, VA 24011