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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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5 Star

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I could give Russell and his team more than five stars hands-down, I would give him 1 million him and his team went absolutely above and beyond to get my husband and I into our home in a very quick time I didn't have to constantly call and...

Reply from Russell Smith and The Dream Team at...

August 21st, 2026 03:46 PM

Thank you so much for sharing your wonderful experience. I'm truly happy that my team and I could help your family move into your new home quickly and smoothly. Your recommendation to others is greatly appreciated, and I'm grateful for your...

Russell and his team at ALCOVA made our experience amazing! They were so easy to work with and made our home buying experience such a breeze! We highly recommend them to anyone and would definitely use them again in the future! Thanks again...

Reply from Russell Smith and The Dream Team at...

August 19th, 2026 06:54 PM

Thank you so much, Brittany, for your kind words. I'm pleased to hear that you found working with me and my team at ALCOVA to be easy and that we could make your home buying experience smooth. We appreciate your recommendation and look forward...

Russell has been great to work with, as this is the second time he has assisted with a mortgage. He makes the process easy and seamless, all while working very efficiently on the process to get the closing completed in a timely manner. I would...

Reply from Russell Smith and The Dream Team at...

August 19th, 2026 06:55 PM

Thank you, Matt, for your kind words and for choosing to work with me again. I'm happy to hear that the process was easy and seamless for you. Your recommendation means a lot, and I'm here if you need assistance in the future. Thank you! Russell...

Russell is one of the few professionals who I give a solid 5 star rating. The average but competent ones get 3 stars. The better than average get 4 stars. The few who get 5 stars are the elite performers at the field. They are THE best. That's...

Reply from RUSSELL SMITH

March 11th, 2023 09:57 AM

I am truly speechless! What an honor for someone to think so highly of what we do and this inspires me. Thank you for all that you have done and do. Success is not by how many closings you have but more in how you make others feel. You my friend...

There is NO other lender that can possibly outdo Russell Smith and his team at Alcova! I have been a realtor for 23 years and have had the opportunity to work with many lenders. HANDS DOWN, there is NO comparison to the expertise, service,...

Reply from RUSSELL SMITH

March 11th, 2023 09:59 AM

Thank you so much Angie and our client experience is complimented immensely by your hard work, ethics, and compassion for your clients.

I wish I could rate Russell and Amy at 10 stars!!!

Reply from Owner

October 3rd, 2026 08:45 AM

Wow! 10 Star Review!!! Paul, I'm grateful for your kind words and enthusiasm about the service you received from Russell and Amy. At ALCOVA Mortgage, we're always striving to provide strong experiences, and your feedback means a lot to us....

Russell is so knowledgeable about the mortgage process. He took time to explain the process and discuss options. He has been available and open to discuss my concerns and expectations. I could not have been more pleased with the service I received....

Reply from Russell Smith and The Dream Team at...

October 3rd, 2026 08:46 AM

I'm grateful for your kind words, Jamie, and I'm happy to know that my explanations and availability made a positive impact on your experience. It’s great to hear that you were pleased with the service from ALCOVA Mortgage. Please continue...

Russel was amazing to work with and helped guide me every step of the way into purchasing my first home and making sure I stayed in the loop and explain everything to me any time I had a question.

Reply from Owner

October 3rd, 2026 08:47 AM

I'm grateful for your kind words, Ricky and we are so happy for you buying your first home that met your goals. It’s wonderful to know that my guidance helped you through purchasing your first home and that you felt informed throughout the...

Great communication through the whole process.

Reply from Russell Smith and The Dream Team at...

September 28th, 2026 05:57 AM

I'm happy to know that you appreciated the communication throughout the process, Shirley. At ALCOVA Mortgage, ensuring clear and consistent communication is important to me and my team. Thank you! Russell Smith