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Russell Smith and The Dream Team at ALCOVA Mortgage - Branch Partner | Senior Loan Officer in Whiteville, NC
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Russell Smith and The Dream Team at ALCOVA Mo...

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Branch Partner | Senior Loan Officer

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University of North Carolina Wilmington
University of North Carolina Wilmington
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ...... Show More
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University of North Carolina Wilmington
University of North Carolina Wilmington
Location & Business Hours
Friday
8:00 AM to 6:00 PM
(Open Now)
Saturday
closed
Sunday
closed
Overall Ratings
4.97
(1,601)
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Reviews from Web
  • 5.0
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    Kathleen B
    Posted on November 13th, 2022 02:04 PM
    Russell is one of the few professionals who I give a solid 5 star rating. The average but competent ones get 3 stars. The better than average get 4 stars. The few who get 5 stars are the elite performers at the field. They are THE best. That's...
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    Reply from RUSSELL SMITH
    March 11th, 2023 09:57 AM
    I am truly speechless! What an honor for someone to think so highly of what we do and this inspires me. Thank you for all that you have done and do. Success is not by how many closings you have but more in how you make others feel. You my friend...
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  • 5.0
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    Angela D
    Posted on November 2nd, 2022 07:20 PM
    There is NO other lender that can possibly outdo Russell Smith and his team at Alcova! I have been a realtor for 23 years and have had the opportunity to work with many lenders. HANDS DOWN, there is NO comparison to the expertise, service,...
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    Reply from RUSSELL SMITH
    March 11th, 2023 09:59 AM
    Thank you so much Angie and our client experience is complimented immensely by your hard work, ethics, and compassion for your clients.
  • 5.0
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    Joan A H
    Lillington, NC
    Posted on May 15th, 2026 02:22 PM
    Was an excellent experience from start to finish. He was professional, knowlegeable and always available to answer my questions throughout the loan process. Kept me updated at every step and made the entire experience smooth and stress free....
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    Reply from Russell Smith and The Dream Team at...
    May 15th, 2026 02:40 PM
    Thank you for your kind words, Joan. I'm pleased to hear that you found the experience with our team smooth and stress-free. Being available to answer your questions and keep you updated was important to me. I appreciate your recommendation...
    read more
  • 5.0
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    Mindy R
    Posted on May 14th, 2026 11:41 PM
    If you’re looking for a knowledgeable, trustworthy mortgage professional, I highly recommend Russell Smith with ALCOVA Mortgage. Russell goes above and beyond for every client, whether you’re a first-time homebuyer, Veteran, seasoned investor,...
    read more
    Reply from Russell Smith and The Dream Team at...
    May 15th, 2026 02:42 PM
    Thank you so much for your kind words, Mindy. I'm pleased to know that you found my support helpful, especially in guiding Veterans through the VA loan process. It's important to me to ensure that my clients feel informed and supported throughout...
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  • 5.0
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    Lindsay F
    Posted on May 11th, 2026 11:27 PM
    Russell is an amazing human and mortgage professional. He is so knowledgeable and caring, and it shows!
    Reply from Russell Smith
    May 15th, 2026 02:44 PM
    Thank you, Lindsay, for your kind words. I'm glad to know that my knowledge and care made a positive impact on your experience. If there's anything more I can do for you, please feel free to reach out. Russell Smith
  • 5.0
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    Audrey R M
    Whiteville, NC
    Posted on May 11th, 2026 02:10 PM
    I begin my home financing process with another company. With that company, in a weeks time, I had no less than 3-4 people calling me and identifying themselves as "my loan officer". A friend suggested I give Russell a call. I did and the rest...
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    Reply from Russell Smith and The Dream Team at...
    May 11th, 2026 02:16 PM
    Audrey, I'm thankful for your kind words and for giving me the opportunity to assist with your home financing needs. It's great to know that from our first interaction, you felt supported and understood. I'm also pleased that Amy and the Dream...
    read more
  • 5.0
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    Jarvonna M
    Posted on May 10th, 2026 08:06 PM
    Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Jarvonna M
    Reply from Owner
    May 11th, 2026 02:17 PM
    Thank you for the positive rating, Jarvonna. I'm pleased to know that your experience with the Dream Team at ALCOVA Mortgage was great. Russell Smith
  • 4.5
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    Jarvonna D L
    Fayetteville, NC
    Posted on May 10th, 2026 08:05 PM
    Amy anf Judy were great help through the entire process. They both stayed in communication and always reached out if we needed anything. They made this experience as easy for us as possible. Thank you ladies
  • 5.0
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    Erin H
    Posted on May 4th, 2026 09:08 PM
    This is our second time working with Russell, and once again, the experience was completely seamless. He’s fantastic to work with—knowledgeable, responsive, and always equipped with every resource we could possibly need. We truly appreciate...
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    Reply from Owner
    May 11th, 2026 02:18 PM
    Erin, I appreciate your kind words and the trust you've placed in me for the second time. I'm glad to know that the process was seamless and that my efforts to provide the necessary resources were helpful. It's appreciated to hear you'll consider...
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  • 5.0
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    Erin M
    Posted on May 4th, 2026 09:07 PM
    This is our second time working with Russell, and once again, the experience was completely seamless. He’s fantastic to work with—knowledgeable, responsive, and always equipped with every resource we could possibly need. We truly appreciate...
    read more
    Reply from Russell Smith and The Dream Team at...
    May 11th, 2026 02:18 PM
    Erin, I'm very happy to hear that your second experience with me was seamless and met your expectations. Your trust in my services for future purchases and refinancing means a lot. Thank you for your kind words and continued support! Russell...
    read more
  • 10 of 1614
    About
    Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, and execution!
    Specialities
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Conventional Home Loans
    Construction Home Loans
    Property Flipping & Renovation Loans
    Down Payment Assistance
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    838
    /850
    Search Rank Score
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    Education
    • University of North Carolina Wilmington
      Management Information Systems
      Bachelor of Business Administration (BBA)
      Aug 1991 -May 1993
      logo photo
    Positions
    • Alcova Mortgage - Branch Partner
      Mar 2nd, 2022 - Current
    Memberships
    • Columbus County Chamber of Commerce
    • Loan Officer's Breakfast Club
    • Mastermind's Round Table
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    Addresses and Serving Areas

    Year Started

    1994

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 78989
    • NC License: I-209013
    • SC License: MLO - 78989
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    Gallery
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    +4
    Videos
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    Achievements
    • Top Producer: Elite Branch 2023
    • Elite Branch Manager 4th Quarter 2022
    • Elite Branch Manager 1st Quarter 2023
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    Hobbies
    • Snow Skiing
    • Golf
    • Water Skiing
    • View All
    Disclaimer
    ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011