Ashley Jones
Senior Loan Officer | NMLS #1739681
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Excellent and thorough assistance from Ashley . Being a first time homebuyer the process can be overwhelming, but the assistance and knowledge made things stress free!
Reply from Ashley Jones
January 30th, 2026 07:46 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
Ashley and Kim constantly stayed in communication with us when we needed to enter new information. They were patient, trasnparent, and a great help during our home buying process.
Reply from Ashley Jones
January 15th, 2026 03:58 PM
It means a lot to hear that you had a supportive experience during your home buying process, Luke. I'm pleased that Kim and I could keep effective communication and provide transparency throughout. If there’s anything more I can do for you,...
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Everyone I talked to on the team was nice and understanding. They answered all of my questions and helped me understand all of the aspects of buying my first home!
Reply from Ashley Jones
December 17th, 2025 12:55 PM
I'm glad to hear that you found everyone on the team to be nice and helpful, Sofie. It was important to me that all your questions were addressed and that you felt confident in understanding the home buying process. If there's anything else...
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quick replies, most of the process was done via online signatures
Reply from Ashley Jones
December 17th, 2025 12:55 PM
I'm glad to know that the online process and quick replies helped make things easier for you, Mary. If there’s anything more I can do or if you have further questions, feel free to reach out. Thank you for your review!
Ashley was a pleasure to work with and was always super patient and friendly. Her demeanor and expertise made this process so easy.
Reply from Ashley Jones
October 31st, 2025 07:34 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
Ease of use, prompt comminication, answered all my questions, kept in touch over several months about refi conditions
Reply from Ashley Jones
October 27th, 2025 05:34 PM
Thanks for the great feedback. I hope you enjoy your new home!
Ashley was quick to answer the many questions we had and fast to provide numbers througout our entire search. She was a wonderful addition to our team for finding our first home!
Reply from Ashley Jones
September 22nd, 2025 03:45 PM
Helping you throughout your search for your first home was truly rewarding. I'm pleased that I could provide the information you needed quickly and be a supportive part of your team. Your feedback is appreciated, Adrianne. If there's anything...
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Ashley and Team answered all my questions super quickly and let me know when there were problems along the way! Loved working with them!
Reply from Ashley Jones
June 30th, 2025 02:58 PM
I'm thrilled to hear that you had a great experience, Jeffrey. It was a pleasure working with you, and I'm glad I could assist you promptly. Thank you for your kind words and for choosing First State Bank of St. Charles.
Ashley was always ready to answer our myriad questions and was prompt in her replies.
Reply from Ashley Jones
May 8th, 2025 12:44 PM
I'm glad I could assist with your questions and provide prompt responses. Thank you for your feedback, Michael. If there's anything else I can help with, please don't hesitate to reach out.
Ashley was amazing! She got me a fantastic rate, kept the process efficient and straightforward, and worked magic to close in just 3 weeks.
Reply from Ashley Jones
May 7th, 2025 04:06 PM
I'm thrilled to hear that you had a smooth and efficient experience with your mortgage process, and that you were pleased with the rate. It was a pleasure to assist you, and I appreciate your kind words.
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 1739681
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