Gladstone, Gladstone, MO
Gladstone, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
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Communication
Reply from Ashley Jones
May 14th, 2026 12:57 PM
Gage, I'm pleased to know that communication was a positive aspect of your experience. Thank you for your feedback and for choosing First State Bank of St. Charles. If you need any further assistance, feel free to reach out.
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Gladstone
Very smooth. Timely replies. Great team.
Reply from Owner
May 16th, 2026 12:00 AM
Gage, thank you for the great review! We’re happy to hear you had a smooth experience and that our team provided timely communication throughout the process. We appreciate the opportunity to work with you!
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Ashley was very prompt in her communication, and my husband and I greatly appreciate her patience with us throughout the first-time homebuyers process. She was kind, professional, and thorough in answering all of our questions. She made the...
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Reply from Ashley Jones
May 5th, 2026 02:26 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
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She made the entire lending process easy to understand and navigate, even when things got complex. Her patience and responsiveness stood out, especially with how quickly she got back to me. I genuinely appreciate that she stayed on top of everything—even...
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Reply from Ashley Jones
April 22nd, 2026 02:54 PM
Thank you for your thoughtful review, Juan. I'm glad I could help make the lending process clear and manageable for you. Your appreciation means a lot, and I’m pleased to hear that my responsiveness and dedication were valuable to you. If you...
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Ashley and first state bank was great to work with
Reply from Ashley Jones
April 6th, 2026 03:15 PM
I'm pleased to hear that you had a positive experience working with me and First State Bank of St. Charles, Josh. Thank you for taking the time to share your thoughts. If you ever have more questions or need assistance in the future, feel free...
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Excellent and thorough assistance from Ashley . Being a first time homebuyer the process can be overwhelming, but the assistance and knowledge made things stress free!
Reply from Ashley Jones
January 30th, 2026 07:46 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
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Ashley and Kim constantly stayed in communication with us when we needed to enter new information. They were patient, trasnparent, and a great help during our home buying process.
Reply from Ashley Jones
January 15th, 2026 03:58 PM
It means a lot to hear that you had a supportive experience during your home buying process, Luke. I'm pleased that Kim and I could keep effective communication and provide transparency throughout. If there’s anything more I can do for you,...
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Gladstone
Gladstone has received a review with 5 star rating from Luke R
Reply from Owner
January 22nd, 2026 12:00 AM
Thanks, Luke, for the 5-star rating. We appreciate you taking the time to share your feedback and are grateful for the opportunity to work with you.
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Everyone I talked to on the team was nice and understanding. They answered all of my questions and helped me understand all of the aspects of buying my first home!
Reply from Ashley Jones
December 17th, 2025 12:55 PM
I'm glad to hear that you found everyone on the team to be nice and helpful, Sofie. It was important to me that all your questions were addressed and that you felt confident in understanding the home buying process. If there's anything else...
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quick replies, most of the process was done via online signatures
Reply from Ashley Jones
December 17th, 2025 12:55 PM
I'm glad to know that the online process and quick replies helped make things easier for you, Mary. If there’s anything more I can do or if you have further questions, feel free to reach out. Thank you for your review!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
Disclaimer
0 Professionals at Gladstone
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