Ashley Jones
Senior Loan Officer | NMLS #1739681
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Ashley was very helpful and provided great customer service.
Working with Ashley was an absolute pleasure. Throughout the entire process, she went above and beyond to ensure everything ran smoothly. Her communication is top-tier—she was always proactive with updates, consistently checked in, and was...
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Reply from Ashley Jones
August 12th, 2026 12:42 PM
I'm grateful for your kind words, Brian. I'm pleased to hear that my communication and support made the process smooth for you. It was a great experience working with you, and I'm thankful for your feedback.
The quick communication, even when Ashley was out of office!
Reply from Ashley Jones
July 7th, 2026 07:19 PM
Thank you for the opportunity to assist you with your new home purchase. Please let me know if you have any questions.
Ashley and Kimberly were GREAT and i had a GREAT experience as a result
Reply from Ashley Jones
June 23rd, 2026 03:49 PM
I'm pleased to hear that you had a great experience with both Kimberly and me, Teresa. Your kind words mean a lot, and I'm grateful for the opportunity to assist you.
My wife and I had a great experienc! Thank you for your help!
Reply from Ashley Jones
June 15th, 2026 07:16 PM
Thanks for the great feedback. I hope you enjoy your new home!
Ashley was amazing! Very timely, communicated amazing, and worked To get us a great and fair rate!
Reply from Ashley Jones
June 10th, 2026 03:08 PM
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
Communication
Reply from Ashley Jones
May 14th, 2026 12:57 PM
Gage, I'm pleased to know that communication was a positive aspect of your experience. Thank you for your feedback and for choosing First State Bank of St. Charles. If you need any further assistance, feel free to reach out.
Ashley was very prompt in her communication, and my husband and I greatly appreciate her patience with us throughout the first-time homebuyers process. She was kind, professional, and thorough in answering all of our questions. She made the...
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Reply from Ashley Jones
May 5th, 2026 02:26 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
She made the entire lending process easy to understand and navigate, even when things got complex. Her patience and responsiveness stood out, especially with how quickly she got back to me. I genuinely appreciate that she stayed on top of everything—even...
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Reply from Ashley Jones
April 22nd, 2026 02:54 PM
Thank you for your thoughtful review, Juan. I'm glad I could help make the lending process clear and manageable for you. Your appreciation means a lot, and I’m pleased to hear that my responsiveness and dedication were valuable to you. If you...
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Ashley and first state bank was great to work with
Reply from Ashley Jones
April 6th, 2026 03:15 PM
I'm pleased to hear that you had a positive experience working with me and First State Bank of St. Charles, Josh. Thank you for taking the time to share your thoughts. If you ever have more questions or need assistance in the future, feel free...
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 1739681
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