Ashley Jones

Name: Gladstone
Address: 104 NE 72nd St Ste L, Gladstone, Missouri, 64118
Telephone: +1-816-872-6348
Rating: 4.81

Senior Loan Officer | NMLS #1739681

Gladstone

4.81

(37)

We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(816) 434-7065

Gladstone, MO

https://ajones.fsbfinancial.com/

Location & Business Hours

Friday

9:00 AM to 5:00 PM

Saturday

closed

Sunday

closed

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4.81

(37)

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Experience.com

4.81

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Communication

Reply from Ashley Jones

May 14th, 2026 12:57 PM

Gage, I'm pleased to know that communication was a positive aspect of your experience. Thank you for your feedback and for choosing First State Bank of St. Charles. If you need any further assistance, feel free to reach out.

Ashley was very prompt in her communication, and my husband and I greatly appreciate her patience with us throughout the first-time homebuyers process. She was kind, professional, and thorough in answering all of our questions. She made the...

Reply from Ashley Jones

May 5th, 2026 02:26 PM

I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!

She made the entire lending process easy to understand and navigate, even when things got complex. Her patience and responsiveness stood out, especially with how quickly she got back to me. I genuinely appreciate that she stayed on top of everything—even...

Reply from Ashley Jones

April 22nd, 2026 02:54 PM

Thank you for your thoughtful review, Juan. I'm glad I could help make the lending process clear and manageable for you. Your appreciation means a lot, and I’m pleased to hear that my responsiveness and dedication were valuable to you. If you...

Ashley and first state bank was great to work with

Reply from Ashley Jones

April 6th, 2026 03:15 PM

I'm pleased to hear that you had a positive experience working with me and First State Bank of St. Charles, Josh. Thank you for taking the time to share your thoughts. If you ever have more questions or need assistance in the future, feel free...

Excellent and thorough assistance from Ashley . Being a first time homebuyer the process can be overwhelming, but the assistance and knowledge made things stress free!

Reply from Ashley Jones

January 30th, 2026 07:46 PM

Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!

Ashley and Kim constantly stayed in communication with us when we needed to enter new information. They were patient, trasnparent, and a great help during our home buying process.

Reply from Ashley Jones

January 15th, 2026 03:58 PM

It means a lot to hear that you had a supportive experience during your home buying process, Luke. I'm pleased that Kim and I could keep effective communication and provide transparency throughout. If there’s anything more I can do for you,...

Everyone I talked to on the team was nice and understanding. They answered all of my questions and helped me understand all of the aspects of buying my first home!

Reply from Ashley Jones

December 17th, 2025 12:55 PM

I'm glad to hear that you found everyone on the team to be nice and helpful, Sofie. It was important to me that all your questions were addressed and that you felt confident in understanding the home buying process. If there's anything else...

quick replies, most of the process was done via online signatures

Reply from Ashley Jones

December 17th, 2025 12:55 PM

I'm glad to know that the online process and quick replies helped make things easier for you, Mary. If there’s anything more I can do or if you have further questions, feel free to reach out. Thank you for your review!

Ashley was a pleasure to work with and was always super patient and friendly. Her demeanor and expertise made this process so easy.

Reply from Ashley Jones

October 31st, 2025 07:34 PM

Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.