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Yoranne Mbadu
Customer Care - Dallas
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It was done in a very professional manner
Yoranne was not unpleasant. She just couldn't answer my question and has not followed up. I just did not appreciate sending and additional principel payment. Only to have you send it back un cash . Which my didn't go down.
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Already filled out my experience on a previous survey, still waiting for a follow up on questions and concerns of why my escrow account has such a large shortage and why my monthly payment has now increased by over $400
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If my Bank information is already on the client I shouldn't have to give that information over the phone. The representative should be able to see it otherwise it funny feeling about the company. There are people that are using our personal...
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Thank you for your assistance in this matter.
Resolved problem. Good communication
BSI has the worst communication and customer service.
I understand cell phones cutt in and out. I was hung up by the BSI employee. No call back
excellent proffessionalism
It happened quickly and clearly
261–270 of 353
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