Yoranne Mbadu

Not much just make it easier to get ahold of a real person.

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She was great to work with

Yvonne understood my question and provided the information promptly and ensured that I received the email with the form. Overall BSI is easy to work with and I have positive experiences so far.

It was smooth and straight to what I was trying to too and

Yoranne put me at ease that she would put in the notes that payment is on it's way .

Offered a solution, alternative, or some kind of assistance. Your representative said there was nothing she could do.

Request was handled.

There was a sense of impatience on her end, almost like I was a bother. Also, a sense of condescending, like I should have understood things more fully. Maybe, she was just having a difficult day herself.

he was helpful