Dallas, Irving, TX

Harriett was professional, kind, and efficient.

Customer care representative was incredibly helpful but I evaluated BSI Financial as okay as I was calling about a mistake that was made that I had to resolve and was lucky to have noticed.

Ms. Riley was very pleasant and understood the purpose of my call. She submitted the neceassary communication on my behalf and resolved my issue quickly.

Friendly service

We didn't not do any survey!

Very nice and helpful

Let me say that some of your agents were indeed helpful and tried to provide good and professional service. Others were clueless, so the experience was uneven. The main problem has been the labyrinthine and incompetent phone system I am required...

Very friendly and made me feel good.

Robert listened to the problem and fixed it immediately. All customer service reps should study his skills.

Good job!