Yoranne Mbadu

everytime I call each agent is helpful and absoutley amazing

My issues were resolved. Thanks to Yoranne for helping!

Let one branch know what the other is doing. AI is ineffective. Your system ineffective. All I want to do is PAY OFF MY Loan and get rid of you. Round three in process.

I wanted to confirm something about a change. I made to my payment plan and I feel like it was adequately accomplished .

My question was answered in a timely manner. They understood what I needed.

Briefly, it worked.

Extremely helpful and fulfilled my request.

I gto my question answered immediately and clearly.

Thank you Great

The rep was cold and rude. I understand why she couldn't give me information about the account but I didn't want information on the account, I had a generic question but she wasn't willing to hear me out.