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Tracy Chairez - Sr. Loan Officer in Allen, TX

Tracy Chairez

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Sr. Loan Officer

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
3%
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0%
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Reviews from Web
  • Encompass
    A
    Ana R H
    Justin, TX
    Posted on January 20th, 2026 02:26 PM
    There is truly no one like Tracy Chairez!! Was over the moon when I heard my mortgage lender was the preferred lender for Bloomfield.
    Reply from Tracy Chairez
    January 23rd, 2026 02:26 PM
    Ana, your excitement is truly appreciated. I'm pleased to hear that being connected with Bloomfield as the preferred lender brought you such happiness. It's great to know that this relationship has been positive for you. If you ever have questions...
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    William M T
    Royse City, TX
    Posted on December 22nd, 2025 12:37 AM
    Tracy was absolutely amazing. This was the best experience I have had with a lending process. She was attentive, very professional, and a pleasure to work with during this process. I feel she went above and beyond as our situation was compliated....
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    Reply from Tracy Chairez
    December 25th, 2025 03:32 PM
    I'm thankful for your feedback, William. I'm glad to hear that you found my approach attentive and professional, especially given the complexities of your situation. It's important to me that the lending process feels manageable and supportive...
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    Zachary E C
    Josephine, TX
    Posted on December 8th, 2025 11:22 AM
    Best experience ever! Great team and great communication!
    Reply from Tracy Chairez
    December 11th, 2025 03:01 PM
    I'm glad to hear you had such a positive experience. Effective communication and strong teamwork are key priorities for me, and it's rewarding to know they made a difference for you. If you have any more questions or need assistance in the...
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    Pechone A J
    Pilot Point, TX
    Posted on November 19th, 2025 11:33 AM
    We recently purchased a home, and Tracy was our loan officer through Stone Hollow Homes. The entire process was smooth, well-organized, and stress-free. Tracy consistently kept us updated, answered all of our questions, and made sure we understood...
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    Reply from Tracy Chairez
    November 24th, 2025 08:32 PM
    It's wonderful to know that your home-buying journey was smooth and stress-free. I'm pleased that I could keep you informed and answer your questions throughout the process. Your kind words about my professionalism and responsiveness are greatly...
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    K
    Katrina E M
    Pilot Point, TX
    Posted on November 11th, 2025 11:54 AM
    Tracy made our mortgage journey smooth, fast, and stress-free. She communicated clearly, fought for the best rates, and answered all of our question. Her professionalism, knowledge, and dedication exceeded expectations. If you want a lender...
    read more
    Reply from Tracy Chairez
    November 14th, 2025 03:02 PM
    I appreciate your wonderful feedback, Katrina. It's fulfilling to know that your mortgage journey was smooth and stress-free. I'm committed to clear communication and securing the best options for my clients, so I'm glad to hear you felt supported...
    read more
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    Girdhari R
    Fort Worth, TX
    Posted on November 5th, 2025 07:31 PM
    Excellent. Working with Tracy was a great experience.
    Reply from Tracy Chairez
    November 10th, 2025 06:32 PM
    Thank you for your feedback, Girdhari. I'm glad to hear that you had a positive experience working with me. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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    C
    Corey D J
    Fort Worth, TX
    Posted on October 31st, 2025 10:13 AM
    Tracy is an amazing person, she worked tirelessly with us during our process and even though we ran into a few roadblocks, she kept us motivated and found a way to make it happen. I listened to everything she had to say and it turned out wonderful....
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    Reply from Tracy Chairez
    November 3rd, 2025 09:10 PM
    I appreciate your kind words, Corey. I'm glad I could support you through the process and help navigate any challenges along the way. It's rewarding to hear that everything turned out well and that closing on your home was a smooth experience....
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    Rodrigo E
    Mansfield, TX
    Posted on October 28th, 2025 06:18 PM
    Working with Tracy has been an absolute pleasure! She went above and beyond to make the loan process smooth and stress-free. Her communication was exceptional; she always kept me informed, answered every question with patience and clarity,...
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    Reply from Tracy Chairez
    October 31st, 2025 06:19 PM
    Thank you so much for taking the time to share your experience, Rodrigo. It's great to hear that you found the loan process smooth and stress-free. Effective communication and ensuring clarity in every step is paramount to me, and I'm glad...
    read more
  • Encompass
    A
    Antonio D
    Fort Worth, TX
    Posted on October 26th, 2025 05:42 PM
    Great Communication 😊Highly Recommended !
    Reply from Tracy Chairez
    October 29th, 2025 05:43 PM
    I'm grateful for your recommendation, Antonio. Communication is key to a smooth process, and I'm pleased I could assist in that aspect. If there's anything else you need, feel free to reach out.
  • Encompass
    R
    Rohey S
    Josephine, TX
    Posted on October 18th, 2025 02:30 PM
    Very professional and explained everything to my client.
    Reply from Tracy Chairez
    October 21st, 2025 02:32 PM
    Your feedback is much appreciated, Rohey. I'm glad I could provide professional service and clear explanations to your client. If there’s anything more you need in the future, just let me know.
  • 41–50 of 109
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 230700
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.