Tracy Chairez
Sr. Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We recently purchased a home, and Tracy was our loan officer through Stone Hollow Homes. The entire process was smooth, well-organized, and stress-free. Tracy consistently kept us updated, answered all of our questions, and made sure we understood...
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Reply from Tracy Chairez
November 24th, 2025 08:32 PM
It's wonderful to know that your home-buying journey was smooth and stress-free. I'm pleased that I could keep you informed and answer your questions throughout the process. Your kind words about my professionalism and responsiveness are greatly...
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Tracy made our mortgage journey smooth, fast, and stress-free. She communicated clearly, fought for the best rates, and answered all of our question. Her professionalism, knowledge, and dedication exceeded expectations. If you want a lender...
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Reply from Tracy Chairez
November 14th, 2025 03:02 PM
I appreciate your wonderful feedback, Katrina. It's fulfilling to know that your mortgage journey was smooth and stress-free. I'm committed to clear communication and securing the best options for my clients, so I'm glad to hear you felt supported...
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Excellent. Working with Tracy was a great experience.
Reply from Tracy Chairez
November 10th, 2025 06:32 PM
Thank you for your feedback, Girdhari. I'm glad to hear that you had a positive experience working with me. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Tracy is an amazing person, she worked tirelessly with us during our process and even though we ran into a few roadblocks, she kept us motivated and found a way to make it happen. I listened to everything she had to say and it turned out wonderful....
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Reply from Tracy Chairez
November 3rd, 2025 09:10 PM
I appreciate your kind words, Corey. I'm glad I could support you through the process and help navigate any challenges along the way. It's rewarding to hear that everything turned out well and that closing on your home was a smooth experience....
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Working with Tracy has been an absolute pleasure! She went above and beyond to make the loan process smooth and stress-free. Her communication was exceptional; she always kept me informed, answered every question with patience and clarity,...
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Reply from Tracy Chairez
October 31st, 2025 06:19 PM
Thank you so much for taking the time to share your experience, Rodrigo. It's great to hear that you found the loan process smooth and stress-free. Effective communication and ensuring clarity in every step is paramount to me, and I'm glad...
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Great Communication 😊Highly Recommended !
Reply from Tracy Chairez
October 29th, 2025 05:43 PM
I'm grateful for your recommendation, Antonio. Communication is key to a smooth process, and I'm pleased I could assist in that aspect. If there's anything else you need, feel free to reach out.
Very professional and explained everything to my client.
Reply from Tracy Chairez
October 21st, 2025 02:32 PM
Your feedback is much appreciated, Rohey. I'm glad I could provide professional service and clear explanations to your client. If there’s anything more you need in the future, just let me know.
Tracy was amazing during the entire process. This was my first home and she made the process less stressful. She informed me of every step and explained the process. This gave me a peace of mind
Reply from Tracy Chairez
October 21st, 2025 01:45 PM
I appreciate your kind words, Sukai. I'm happy to hear that I could make your first home-buying experience less stressful and provide you with peace of mind. Keeping you informed at every step is important to me. If you have any more questions...
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Tracy was always professional and pleasant. She responded quickly. This was a very efficimentally process. Tracy genuinely cared about ensuring about my concerns and needs, plus very kind throughout the entire process.
Reply from Tracy Chairez
October 21st, 2025 12:38 PM
I'm glad to hear about your positive experience, Melanie. It's important to me that the process is efficient and that your concerns and needs are met with care. If you have any questions in the future, please don't hesitate to reach out. Thank...
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Tracy was awesome!! I'm so thankful to have worked with Tracy!! We closed within a month! She is very prompt, knowledgeable, answered all our questions and concerns. Making for a smooth 1st time buying experience.😊
Reply from Tracy Chairez
October 20th, 2025 12:36 PM
I'm pleased to know that your first-time buying experience was smooth, Grace. It’s rewarding to hear that you found my promptness and knowledge helpful throughout the process. If you have any further questions or need assistance in the future,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 230700
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