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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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Experience.com

4.79

(115)

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5.0

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I was a first time home buyer and I never felt confused or lost during the process. Thea did an amazing job!

Reply from Thea Druley, Ruoff Mortgage

April 22nd, 2026 11:00 PM

I'm grateful for your kind words, Elaine. It's great to know that you felt supported and clear throughout your home buying journey. If you have any more questions or need further assistance, I'm here to help. CONGRATULATIONS!!

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Ashok K

Reply from Owner

April 6th, 2026 06:00 PM

Thank you for the 5-star rating, Ashok. I appreciate it and am here to assist if you need anything further.

Thea is fridenly and promt response

Reply from Thea Druley

April 3rd, 2026 03:10 PM

I'm pleased to hear that you found my responses prompt and friendly, Ashok. It's important to me that my clients feel supported throughout their journey. If there's anything more I can do for you, don't hesitate to reach out.

Felt listened to and the teams responses were quick.

Reply from Thea Druley

March 30th, 2026 06:39 PM

It's great to hear that you felt listened to and that the team's responses met your expectations, Ada. I always aim to provide attentive service and prompt communication. If you have any more questions or need anything else, feel free to get...

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Cassondra R

Reply from Owner

March 30th, 2026 05:13 PM

I truly appreciate your 5-star rating, Cassondra. If you ever have any questions or need assistance in the future, please feel free to reach out.

Thea was awesome to work with from start to finish. She really made first time home buying a breeze and should we ever buy again i would love to work with her.

Reply from Thea Druley

March 30th, 2026 06:16 PM

I'm glad to hear that you had a positive experience throughout the home-buying process, Cassondra. Making the journey smoother for first-time buyers is something I strive for. Should you decide to purchase another home in the future, I would...

It was very straight forward and I felt fully informed. The closing process was quick and easy!

Reply from Thea Druley

March 27th, 2026 07:06 PM

I'm delighted to hear that you found the process straightforward and felt fully informed, Dawnn. Ensuring a smooth and efficient closing is always a priority. If any questions arise or you need further assistance, please don't hesitate to reach...

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Erika M

Reply from Owner

March 30th, 2026 07:42 PM

I appreciate you taking the time to give a rating, Erika. Thank you for your support!

Thea is incredibly professional, explanator, and eng! Many thanks!

Reply from Thea Druley

March 27th, 2026 04:53 PM

I'm pleased to know that you found my approach professional and explanatory. It's essential for me to communicate clearly and effectively. Thank you for your feedback, Erika. If there's anything else you need or any questions arise, don't hesitate...

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Chris N

Reply from Owner

January 30th, 2026 03:32 PM

Chris, I appreciate your positive rating. If you ever have any questions or need assistance, feel free to get in touch.

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans