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Thea Druley, Ruoff Mortgage - VP Branch Manager | NMLS# 403907 | Ruoff Mortgage NMLS# 141868 in Columbia City, IN
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Thea Druley, Ruoff Mortgage

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VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

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Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Clie... Show More
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Location & Business Hours
Business Hours
Wed
7 AM to 9 PM
Thu
7 AM to 9 PM
Fri
7 AM to 9 PM
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5 Star
93%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • google
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    Hunter
    Posted on August 7th, 2026 01:02 PM
    Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Hunter
    Reply from Owner
    August 18th, 2026 07:30 PM
    Thank you, Hunter, for the great rating! I'm pleased to know that your experience was positive.
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    Hunter T O
    Columbia City, IN
    Posted on August 7th, 2026 01:02 PM
    Answered all my questions quick help me through the whole process
    Reply from Thea Druley, Ruoff Mortgage
    August 12th, 2026 08:41 PM
    Hunter, I'm glad I could help you through the entire process of purchasing a family members home. If you need any more assistance, feel free to reach out.
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    McKade K
    Columbia City, IN
    Posted on July 27th, 2026 04:59 PM
    Everything was perfect . Even though I didn't make it easy on the Ruoff team, everyone was wx helpful and professional . Very impressive from top to bottom. Especially impressed with Thea. As far as I am concerned, there is absolutely nothing...
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    Reply from Thea Druley
    August 6th, 2026 05:00 PM
    McKade, I appreciate your thoughtful feedback and am pleased to hear that you had such a positive experience with our team at Ruoff Mortgage. It's great to know that you felt supported and impressed by our professionalism. Thank you for your...
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    Matthew J H
    Leo, IN
    Posted on June 16th, 2026 06:40 PM
    Thea is the best! She helped every step of the way!
    Reply from Thea Druley, Ruoff Mortgage
    June 26th, 2026 06:41 PM
    I'm grateful for your kind words, Matthew. It's great to know I could assist you every step of the way. If you have any more questions or need further assistance, I'm here to help.
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    Candie W
    Posted on June 15th, 2026 03:17 PM
    Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Candie W
    Reply from Owner
    June 26th, 2026 03:04 PM
    Candie, thank you for the 5-star rating! I'm grateful for your support and am here if you ever need anything.
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    James D K
    Albion, IN
    Posted on June 15th, 2026 03:17 PM
    They was very helpful though the whole process
    Reply from Thea Druley, Ruoff Mortgage
    June 25th, 2026 03:17 PM
    I'm glad to hear that you found the process helpful, James. If you need any further assistance, please don't hesitate to reach out to me.
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    Jaclyn R M
    Columbia City, IN
    Posted on June 10th, 2026 03:29 PM
    Great customer service!
    Reply from Thea Druley
    June 22nd, 2026 04:34 PM
    Thank you, Jaclyn! I'm happy to hear that you experienced great customer service. If there's anything else I can do for you, feel free to let me know.
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    Jingyu H
    Posted on June 9th, 2026 09:31 PM
    Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Jingyu H
    Reply from Owner
    June 22nd, 2026 05:28 PM
    Thank you, Jingyu, for the 5-star rating! I'm grateful for your support and look forward to assisting you again if needed.
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    Jingyu H
    Fort Wayne, IN
    Posted on June 9th, 2026 09:31 PM
    Great experience!
    Reply from Thea Druley
    June 22nd, 2026 08:37 PM
    I'm pleased to hear you had a great experience, Jingyu! If there's anything more I can assist you with, please feel free to reach out.
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    Q
    Quentyn C
    FISHERS, IN
    Posted on June 8th, 2026 05:40 PM
    I believe that Thea did an excellent job and helping me through the loan process as a first time home buyer. She kept me up to date with everything happening throughout the entire process, offered helpful insight from her past experience, and...
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    Reply from Thea Druley
    June 18th, 2026 05:41 PM
    Thank you so much, Quentyn, for your kind words. I'm glad I could assist you through your first home buying experience and provide the support you needed. If you have any more questions in the future, feel free to reach out.
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    About
    Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Homes for Heroes
    IHCDA- Indiana Housing
    First Time Homebuyers
    Down Pymt Assistance
    First Time Buyer Webinars
    New Construction Draw Loans
    Jumbo Loans
    FHA/ VA/ USDA Loans
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    Positions
    • Ruoff Mortgage - VP Branch Manager
      Aug 1st, 2023 - Current
    Memberships
    • Upstate Alliance of Realtors
    • Homes for Heroes
    • Whitley County Chamber of Commerce
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    Addresses and Serving Areas

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 403907 IN
    • OH - MLO-OH.403907
    • NMLS# 403907 MI
    • View All
    Gallery
    Thea Druley, Ruoff Mortgage - Gallery Photo
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    +7
    Hobbies
    • House plants
    • Gardening
    • Window shopping on Etsy
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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