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Thea Druley, Ruoff Mortgage
VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Clie... Show More
Location & Business Hours
Business Hours
Wed
7 AM to 9 PM
Thu
7 AM to 9 PM
Fri
7 AM to 9 PM
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Reviews from Web
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Hunter
Reply from Owner
August 18th, 2026 07:30 PM
Thank you, Hunter, for the great rating! I'm pleased to know that your experience was positive.
Answered all my questions quick help me through the whole process
Reply from Thea Druley, Ruoff Mortgage
August 12th, 2026 08:41 PM
Hunter, I'm glad I could help you through the entire process of purchasing a family members home. If you need any more assistance, feel free to reach out.
Everything was perfect . Even though I didn't make it easy on the Ruoff team, everyone was wx helpful and professional . Very impressive from top to bottom. Especially impressed with Thea. As far as I am concerned, there is absolutely nothing...
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Reply from Thea Druley
August 6th, 2026 05:00 PM
McKade, I appreciate your thoughtful feedback and am pleased to hear that you had such a positive experience with our team at Ruoff Mortgage. It's great to know that you felt supported and impressed by our professionalism. Thank you for your...
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Thea is the best! She helped every step of the way!
Reply from Thea Druley, Ruoff Mortgage
June 26th, 2026 06:41 PM
I'm grateful for your kind words, Matthew. It's great to know I could assist you every step of the way. If you have any more questions or need further assistance, I'm here to help.
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Candie W
Reply from Owner
June 26th, 2026 03:04 PM
Candie, thank you for the 5-star rating! I'm grateful for your support and am here if you ever need anything.
They was very helpful though the whole process
Reply from Thea Druley, Ruoff Mortgage
June 25th, 2026 03:17 PM
I'm glad to hear that you found the process helpful, James. If you need any further assistance, please don't hesitate to reach out to me.
Great customer service!
Reply from Thea Druley
June 22nd, 2026 04:34 PM
Thank you, Jaclyn! I'm happy to hear that you experienced great customer service. If there's anything else I can do for you, feel free to let me know.
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Jingyu H
Reply from Owner
June 22nd, 2026 05:28 PM
Thank you, Jingyu, for the 5-star rating! I'm grateful for your support and look forward to assisting you again if needed.
Great experience!
Reply from Thea Druley
June 22nd, 2026 08:37 PM
I'm pleased to hear you had a great experience, Jingyu! If there's anything more I can assist you with, please feel free to reach out.
I believe that Thea did an excellent job and helping me through the loan process as a first time home buyer. She kept me up to date with everything happening throughout the entire process, offered helpful insight from her past experience, and...
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Reply from Thea Druley
June 18th, 2026 05:41 PM
Thank you so much, Quentyn, for your kind words. I'm glad I could assist you through your first home buying experience and provide the support you needed. If you have any more questions in the future, feel free to reach out.
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About
Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Homes for Heroes
IHCDA- Indiana Housing
First Time Homebuyers
Down Pymt Assistance
First Time Buyer Webinars
New Construction Draw Loans
Jumbo Loans
FHA/ VA/ USDA Loans
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Positions
- Ruoff Mortgage - VP Branch ManagerAug 1st, 2023 - Current
Memberships
- Upstate Alliance of Realtors
- Homes for Heroes
- Whitley County Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 403907 IN
- OH - MLO-OH.403907
- NMLS# 403907 MI
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+7
Awards
Hobbies
- House plants
- Gardening
- Window shopping on Etsy
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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