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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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Experience.com

4.79

(115)

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5.0

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Great Service!

Reply from Owner

June 15th, 2026 08:14 PM

I appreciate your feedback, Godfred. I'm glad to hear you received great service. If you ever need assistance in the future, please don't hesitate to reach out.

Great Service.

Reply from Thea Druley

June 12th, 2026 08:06 PM

Thank you, Godfred. I'm pleased to know you received great service. If there's anything else I can assist you with, please let me know.

Thea (and Jenn) were very communicative, knowledgeable and available for questions or concerns whenever they arose (Even after hours). We will definitely use Thea for future business.

Reply from Owner

June 15th, 2026 06:29 PM

Thank you, Josh, for your kind words. I'm glad to hear that you found our communication and availability helpful throughout the process. I'm looking forward to assisting you with any future needs you may have.

Thea (and Jenn) were very communicativ, knowledgeable and available for questiona or concerns whenever they arose (Even after hours). We will definitely use Thea for future business.

Reply from Thea Druley, Ruoff Mortgage

August 12th, 2026 08:42 PM

Joshua, I'm glad to hear that you found both Jenn and me communicative and knowledgeable. It's great to know that our availability was helpful to you. I'm thankful for your trust and look forward to working with you again in the future.

It took constant requests to find where the closing was gonna be . I found out through my realtor the night before .

ause it was

Reply from Thea Druley

May 25th, 2026 08:19 PM

I'm happy you had a great experience, Dakota. If there's anything specific you'd like to share or discuss, please feel free to reach out.

Thea was such a wonderful help! She made the entire process a positive experience and answered all of our questions very quickly. As a first time homebuyer, I felt confident in her skills and would highly recommend her!

Reply from Thea Druley, Ruoff Mortgage

May 26th, 2026 06:42 PM

Thank you for your kind words, Hannah. I'm pleased to know that you felt confident and well-supported throughout the process. It was great to work with you on your first home purchase!

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Canyon A

Reply from Owner

May 18th, 2026 04:38 PM

Thank you for the great rating, Canyon. I appreciate your support!

Thea was excellent to work with and always available for all are questions and needs we might of had and did an amzing job explaining and walking us thru each and every step along the way!

Reply from Thea Druley, Ruoff Mortgage

May 6th, 2026 03:12 PM

Thank you, Canyon, that was very nice of you to say. II am happy to hear you and Hannah felt comfortable throughout the process. If you have any more questions or need further assistance, please feel free to reach out. I am always here for...

Thea was an absolute delight to work with. Incredibly knowledgeable and the whole process was fast and easy!

Reply from Thea Druley

May 6th, 2026 03:12 PM

I'm glad to hear that you found the process fast and easy, Indira. Your kind words about my knowledge mean a lot to me. You both made my job easy. If you ever need further assistance, feel free to reach out.

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans