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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

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7 AM to 9 PM

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4.85

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4.79

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We have worked with Ruoff for our last home and the current we just closed on. Everyone was so great to work with. Greatly appreciated. Thanks again.

Reply from Thea Druley, Ruoff Mortgage

January 30th, 2026 03:32 PM

Christopher, I appreciate your continued trust in working with Ruoff for both of your home purchases. Your acknowledgment of the positive experiences you've had means a lot to me. Thank you for the kind words, and if you need any assistance...

Thea was the BEST! With our situation things had to move FAST and she made that happen!!!! I would recommend her and already have recommended her to others who may want to buy a home.

Reply from Thea Druley, Ruoff Mortgage

January 22nd, 2026 03:01 PM

Ashley, thank you for sharing your experience. It's gratifying to know I could assist in getting everything moving quickly for you. Your recommendation means a lot to me, and I'm here to help if you or your friends need anything in the future....

Communication was great, but I feel like there was someone in the background who was pulling the strings and making up more stuff that was needed.

Reply from Thea Druley

January 22nd, 2026 03:04 PM

Thank you for sharing your thoughts, David. I'm glad you found the communication helpful, but I'm sorry to hear about your concerns regarding the process. I aim to make things as transparent as possible, and I appreciate your feedback. If you'd...

Good communication

Reply from Thea Druley, Ruoff Mortgage

December 28th, 2025 10:47 PM

Your feedback is appreciated, Carolyn. I'm pleased to know that you found the communication to be effective. Ensuring clear and open lines of communication is a priority for me, so it’s comforting to see that reflected in your experience. Sometimes...

Thank you Your work is appreciated

Reply from Thea Druley, Ruoff Mortgage

December 28th, 2025 10:46 PM

I appreciate your words, Joshua. It means a lot to know my work is valued. I am happy we were able to make it all work out for you. If there's anything more I can do for you in the future, please feel free to reach out.

Explain the process very well.

Reply from Thea Druley, Ruoff Mortgage

December 28th, 2025 10:45 PM

I'm pleased to know that the explanation of the process was clear and helpful for you, Logan. Understanding each step is crucial when navigating a mortgage, and I'm glad it met your needs. If there's anything more you'd like to discuss or if...

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Jared F

Reply from Owner

December 1st, 2025 04:51 PM

It was a pleasure working with you Jared on the financing of your first home. When you sent me the photo of your first snowman at the new house I was overjoyed! I ran throughout our home showing everyone the picture. THANK YOU!!!

It made buying my first home a very easy process

Reply from Thea Druley

December 8th, 2025 04:46 PM

I'm glad to hear that your first homebuying experience was made easy. It's important to me to help make the process as straightforward as possible. If you have any future questions or need further assistance, feel free to reach out to me directly....

Thea was clear with instructions and walked us through the process.

Reply from Thea Druley, Ruoff Mortgage

November 13th, 2025 02:33 PM

I'm pleased to hear that you found my guidance helpful, Cody. Assisting you through the process and providing clear instructions is always a priority for me. If you have any more questions or need further assistance, feel free to reach out...

Communication & availability

Reply from Thea Druley, Ruoff Mortgage

November 13th, 2025 02:35 PM

The experience can be very overwhelming while selling and buying a home at the exact same time, closing 24 hours apart in two different towns. You are your hubby were champs and took the challenge head on. Thank you, Diana, for highlighting...

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans