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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sue was very attentive to all our questions, and was available at any time needed
Reply from Sue Botelho at Waterstone Mortgage ...
April 6th, 2026 02:08 PM
Congratulations, Rachel, on the new home and we hope you make lots of memories there! Unlike some others, we find that our clients need us in the 'off' hours, and we do everything we can to be available when they need us! This is a big purchase...
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Even though it seemed like a stressful time in our lives, it never felt like we were alone in our struggle to close on the house of our dreams. Everyone involved was able to find the answer to any question or issue we ran into.Thanks again,...
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Reply from Sue Botelho at Waterstone Mortgage ...
April 2nd, 2026 01:53 PM
It can definitely be stressful, especially when you're relocating from another state! We're so happy to have been a part of this and hope you enjoy living in FL!
Sue and her team provide an excellent experience every time. They take great care of my clients and always make the process smooth and stress-free.
Reply from Owner
April 2nd, 2026 01:52 PM
Thank you so much and here's to working together again soon!!!
Sue and her team provide an excellent experience every time. They always take great care of my clients and make the process smooth and stress-free.
Reply from Sue Botelho at Waterstone Mortgage ...
April 1st, 2026 01:00 PM
Thank you so much for that, Lynn! You are an excellent Realtor and we appreciate your loyalty! Here's to working a lot more deals together!
Sue and her team made a long and hard process easy to bare.
Reply from Sue Botelho at Waterstone Mortgage ...
April 1st, 2026 01:15 PM
We are so glad to have been a part of this renovation loan with you and Hunter! And we are so excited to see the finished product! We appreciate your business and look forward to you guys making some great memories in your 'new' home!
Sue made everything seamless. Perfect.
Reply from Sue Botelho at Waterstone Mortgage ...
March 31st, 2026 01:40 PM
We are so happy that your experience with us was good. Congratulations on your new home and enjoy living in the country!!!
Sue and her team were amazing
Reply from Sue Botelho at Waterstone Mortgage ...
March 28th, 2026 07:19 PM
We are so happy to have gotten you closed..........and VERY EXCITED to see how your home turns out with the renovation loan we did! Enjoy, and congratulations!
We had a fantastic experience working with Sue on our VA loan while purchasing our home in Florida! Relocating from out of state can feel overwhelming, but Sue made the entire financing process smooth and manageable from start to finish.She...
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Reply from Sue Botelho
March 28th, 2026 07:21 PM
Thank you so much for your kind words—it truly means a lot.Helping make a move like that feel smooth and manageable is always the goal, especially when there are so many moving parts involved. I’m so glad the communication, clarity, and support...
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Got the job done
Reply from Owner
March 28th, 2026 07:21 PM
And glad we were able to for you and your family! Enjoy your new home and your fresh start!
Made everything easy
Reply from Sue Botelho at Waterstone Mortgage ...
March 26th, 2026 03:20 PM
Thank you, Ciro! We hope that you and your family make incredible memories in your new home and we appreciate the review!
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions