Top 5%
Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Fast closing
Reply from Owner
May 16th, 2026 05:46 PM
We are so happy that you guys were able to get the home you wanted! Thank you for your business and know that we are here to assist if you need us in the future!
fast closing
Reply from Sue Botelho at Waterstone Mortgage ...
May 16th, 2026 05:46 PM
Thank you for your business!!!
Very dedicated agent
Reply from Sue Botelho at Waterstone Mortgage ...
May 8th, 2026 01:37 PM
I'm grateful for your kind words, and I'm happy to know you felt supported. If there's anything else I can assist you with, please don't hesitate to reach out.
Sue and the other Waterstone employees I've been working with have been consistently prompt and on the ball in regard to communication.
Reply from Sue Botelho at Waterstone Mortgage ...
April 26th, 2026 05:37 PM
Thank you and I can’t wait to see the finished project once your home is completed!!! We’re still here for you as the construction progresses and even after the home is complete.
Amazing, fast and nice!
Reply from Sue Botelho at Waterstone Mortgage ...
April 19th, 2026 03:11 PM
Thank you for the review! Here at Waterstone, we are amazing, fast, and nice! Lol. And we even closed well ahead of the contract, closing date! Enjoy your new home!
Amazing service! Everything was digital for the most part which made everything so much simpler being colocated!
Reply from Sue Botelho at Waterstone Mortgage ...
April 19th, 2026 01:09 PM
Can’t wait for you to get here and see your own home! Thank you for letting us be a part of it and we’re glad that it went easy for you!
Love yall!
Reply from Sue Botelho at Waterstone Mortgage ...
April 18th, 2026 04:02 PM
We love yall, too! Welcome back to the US and enjoy your new home! Thank you for the opportunity to work with you and we are so excited to find out how much you love living here!
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Kevin K
Reply from Owner
April 14th, 2026 03:03 PM
Thank you, Kevin, for the great rating. I'm glad to know your experience with Waterstone Mortgage was positive.
was kept up to date thru out the process.
Reply from Sue Botelho at Waterstone Mortgage ...
April 6th, 2026 04:21 PM
I'm glad you felt informed throughout the process, Kevin. Keeping you updated is important to me. If there’s anything else I can assist you with, please don't hesitate to reach out.
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Rachel H
Reply from Owner
April 6th, 2026 04:21 PM
Thank you!
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions