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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
was there every step of the way in this process I made it very easy when she was able to help us with everything that we needed to make this process go smoothly. I would definitely recommend her to anybody looking to purchase a home.
Reply from Sue Botelho at Waterstone Mortgage ...
June 5th, 2026 04:01 PM
Nancy, I appreciate your kind words and recommendation. It's wonderful to know that I could assist you throughout the process and make things easier. If you need anything in the future, please feel free to reach out.
As a Realtor here in Florida, I work with lenders all the time, and Sue Botelho has been my go-to lender for years. This month alone, she closed three deals for me—two for family members and one for a client—and I couldn't be more impressed....
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Reply from Owner
June 5th, 2026 02:32 PM
Cara, I'm truly grateful for your kind words and continued trust. It's always a pleasure working with you and being able to support your clients and family members through their home financing journeys. Helping your daughter during such a challenging...
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I truly enjoyed working with Sue. This was my first time of buy a home and Sue was very patient, understanding, and clearly explained each tast at hand.I wish there were more people like Sue in this world.
Reply from Sue Botelho at Waterstone Mortgage ...
May 28th, 2026 07:57 PM
Thank you so much, Jim, and we are so excited for you and your family! Enjoy your new home, and make LOTS of memories!
Sue is great at communication and down to help in every way
Reply from Sue Botelho at Waterstone Mortgage ...
May 28th, 2026 05:56 PM
Thank you, Chelsey! We feel that communication is key in a transaction of this nature and want to make sure that all parties involved know where we are all the time. I'm so glad we were able to help your clients!
Our house burned down 2 weeks before christmas. We were able to link up with Sue on day 2. She was very helpful during the preparation process. Once we were preapproved (which was super fast) the house hunting began. Within less than 1.5 months...
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Reply from Owner
May 28th, 2026 07:58 PM
We couldn't imagine what all you had been through with young kids, pets and so close to Christmas. We felt like we had to get you into a home ASAP so that you and your family felt 'whole' again. I am so very glad to have been a part of this...
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Our house burned down 2 weeks before christmas. We were able to link up with Sue on day 2. She was very helpful during the preparation process. Once we were preapproved (which was super fast) the house hunting began. Within less than 1.5 months...
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Reply from Sue Botelho
May 22nd, 2026 11:28 AM
It was our pleasure! We try to put ourselves in our clients’ shoes, and none of us could imagine what you and your family had just gone through and wanted to get you in a new home as quickly as possible. I am so glad that you found the house...
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I can always count on Sue and her team to provide excellent service to my clients!
Reply from Sue Botelho at Waterstone Mortgage ...
May 22nd, 2026 11:25 AM
You know we love working with you and with your clients! You are an amazing realtor and you make everything easier for us!
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Ethan B
Reply from Owner
May 22nd, 2026 11:25 AM
Thank you!
Had great help. would definitely recommen! sue done an awesome job!
Reply from Sue Botelho at Waterstone Mortgage ...
May 18th, 2026 07:45 PM
Thank you so much and I am so excited for your family to have your own home with so much land and a pond for the kids! Here's to making LOTS of memories!
The process was very detail oriented. Everyone we worked with was pleasant and professional. They were very thorough.
Reply from Sue Botelho at Waterstone Mortgage ...
May 17th, 2026 04:04 PM
Thank you, Angela! We’re so excited that you and Heather got the house you wanted! May you enjoy many many years in it and make great memories!
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions