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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager


The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
She made the home-buying process stress-free!! 30 days after putting in an offer I'm enjoying my brand new home. I would recommend her to anyone. On top of that the communication was wonderful.
Working with Sue and her team for my first home purchase was a great first experience. The electronic documents made the mortgage process seamless and she was very responsive with all my questions.
Sue and the team at Waterstone were more than helpful and efficient with the closing of our home. I am a first time homebuyer and Sue answered all of my questions thoroughly and accurately. We researched 3 different lenders and by far this...
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Sue was amazing. We live in Denver, Colorado and purchased a home in Santa Rosa Beach, FL so we had to do everything remotely. Sue was very responsive, kind and thorough. It was a wonderful experience.
Sue Botelho made things happen when nobody else could or tried .She is positive a go getter and an all around great person who knows her career field very well.I will be ever so grateful for all she has done for my family.In this world today...
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Working with Sue was a pure delight and I would recommend her to anyone looking at buying a home. We were able to get an offer in on our new home due to her quick work. THANKS!
I am completely satisfied with my experience with Sue Botelho as my loan officer with Waterstone Mortgage. She is readily available with advice and knowledge of the home buying experience. I can't say enough good things about her. Please do...
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Sue was absolutely wonderful!! Very easy mortgage process from Day 1 to close. Everything happened exactly as she said it would within the first 30 minutes of meeting with us. I highly recommend using Sue for your mortgage!
Sue made the home buying process a breeze! Her and her team are very knowledgeable and helpful every step of the way. I will use them for every home purchase from now on and highly recommend them!!
Reply from Owner
December 31st, 2018 12:00 AM
Thank you for the review and your recommendation. Having your loan close on time, with the help of a knowledgeable loan originator like Sue, sounds like a breeze. We hope you are enjoying your new home. Congratulations!
My wife and I purchased a retirement home long distance from Tennessee. Sue was a great help with the purchase of our home in Destin. She was very knowledgeable and responsive to all our inquiries. Sue made what I thought would be a difficult...
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management

Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions