Top 5%
Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sue worked magic to get a condo VA approved for a veteran we worked with before he even went under contract on the unit! She was always within reach and a pleasure to work with. I would highly recommend her to anyone looking to finance a condo!...
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Sue Botelho and her team are fantastic! They explain each step and the types of loans thoroughly which makes the home buying process easy. I know when I have mortgage questions that she is just a call away and always willing to help.
Sue is amazing. Always there when you need her and willing to help. Above and beyond what you normally expect.
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Chrissy H
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Michelle M
Excellent service!!! Will use and recommend Sue and her team to all my clients in the future.
I have used Sue for the purchase of both of my properties. She and her team are amazing and work extremely hard! I would Highly recommend Sue and Waterstone!
Reply from Owner
August 15th, 2017 12:00 AM
Thank you for your review! Hard work certainly makes for a smooth lending process, and we're glad that you had such a positive experience with Sue. Don't be a stranger!
Sue took over a loan that had fallen apart and with her experience she saved it. Her skill and knowledge allowed her to think of a way around a road block the other finance team could not maneuver. Her energy and drive is out of this world....
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Reply from Owner
July 25th, 2017 12:00 AM
Thank you for your review, Lars! We're so glad that Sue's knowledge and expertise helped you through your lending process. Open communication is a must! We hope to work with you again in the future.
Waterstone Mortgage Corporation members were very professional and provided great service. I recommend them to anyone who needs help on purchasing a home and applying for a loan mortgage in the Crestview and Fort Walton Beach, Florida area....
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Reply from Owner
July 17th, 2017 12:00 AM
Wow, thank you for your kind words! We're thrilled to hear that you enjoyed working with Sue and her team. Don't be a stranger!
Sue, from Waterstone Mortgage did a phenomenal job helping me secure a loan. She answered our questions, followed up with us from time to time and most importantly secured the best possible interest rate despite fluctuating market. She made...
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Reply from Owner
July 5th, 2017 12:00 AM
Thank your for your review, Matthew! Our team is so glad to hear that you found a great partner in us. A low interest rate is always a bonus, too! We hope to see you soon and want you to know we are happy that you are loving your new home!
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions