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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The lender and the team were extremely professional and helpful. As a first time home buyer, they were very attentive and knowledgeable about VA home loans.
Reply from Owner
March 5th, 2018 12:00 AM
Hi Travis, thank you for your review and thank you for your service! Congratulations on your first home. We are happy to know that working with Sue Botelho and her team was helpful and successful!
Sue and her team are very knowledgeable and professional. I highly recommend Waterstone. They literally made purchasing a home stress free and easy! This was my second purchase of a home and if I ever purchased a third, I’d call Sue! They are...
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Reply from Owner
February 22nd, 2018 12:00 AM
Hello, and thanks for your review. It's great to know that you enjoyed the homebuying process with Sue by your side! And lower fees/closing costs than expected? Sounds like a win-win! Congratulations.
This is the second home we've purchased through Waterstone. This time, we had to deal with a six-hour time difference as we're currently getting ready to move back to the area, and we never had an issue. Sue is always able to be reached and...
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Reply from Owner
February 9th, 2018 12:00 AM
Glad you hear you had such a wonderful experience working with Sue once again. Thank you for your kind review and don't be a stranger!
Sue is excellent to work with. I am a real estate agent in Fort Walton Beach. Myself and my buyers were so happy to work with her. She went above and beyond to ensure these first time home buyers got what they needed. Thank you Sue!
Sue and her team are fantastic! She never backs down from a challenge. She goes over and above at all times to help her clients. If she can not do the loan she will be honest and help you figure out how to make it work if possible. Always upbeat...
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Reply from Owner
December 8th, 2017 12:00 AM
Thanks for your kind words, Chris! When purchasing a home, it can definitely be helpful to work with a lender that is not only up to the challenge, but goes above and beyond as well. Plus, a positive attitude doesn't hurt! We hope to work with...
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As a first time home buyer me and my husband had no idea what to expect. But sue and her team responded to any question immediately, and walked us through step by step to the point we never had any doubts or second thoughts would highly recommend...
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Sue and her team worked diligently getting financing for us on 2 multi-family units that included a 1031 exchange. They kept us informed at each stage and were patient while we were traveling back and forth between states. The closings were...
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I knew from the start I was in superior hands with Sue and her team at Waterstone Mortgage. While others worried if their loan would be done in time, I spent time figuring out what furniture would go where!
Reply from Owner
October 24th, 2017 12:00 AM
Thank you. We are glad you had such a great experience working wth Sue and her team!
This teams works hard to help to ensure communication between agents, customers and others is on point and on time! Their streamlined efforts help push closings to not just happen, but happen on time with little to no visible stress to the...
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Huge shout out to Sue Botelho. She did it again. I've worked with Sue for years and she always performs. This time she got a condo tower VA approved for my military buyers. Thank you again for the always great service.
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions