Top 5%
Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Sue and her team were able to complete my home loan with no hassle at all. She communicated effectively and I highly recommend her to anyone wanting to purchase a home.
Reply from Owner
September 28th, 2020 12:00 AM
Thank you for taking the time to write this review. Communication plays a large role in the loan process, so we are happy to hear Sue and her team were there every step of the way. We hope you are enjoying your new home, thanks again!
Sue handled the loan for a buyer that purchased one of my real estate listings. She was great!
Reply from Sue Botelho at Waterstone Mortgage ...
August 26th, 2020 11:10 PM
I ❤️ your review, Kathy! I value my Realtor relationships and am glad I was able to get the homebuyers in their home! More so, I am happy I've earned your trust and look forward to working with you again in the future. Thanks again!
She is very professional, honest and sincere.
Reply from Sue Botelho at Waterstone Mortgage ...
August 24th, 2020 09:14 PM
Thank you, John!
Sue Botelho is hardworking, intelligent, and easy to work with. She is very knowledgeable and always willing to help me and my clients. Sue and her entire team at WaterStone Mortgage are excellent communicators! They go the extra mile to make...
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Reply from Sue Botelho
August 21st, 2020 12:57 AM
Thank you 😊❤️
Amazing hardworking and Dependable!!
Reply from Sue Botelho at Waterstone Mortgage ...
August 24th, 2020 09:15 PM
Thank you for the recommendation, Eugene!
Sue and her team have outstanding products, lots of options, closes on time and is just an all out rockstar. Don't hesitate to call Sue!
Reply from Sue Botelho at Waterstone Mortgage ...
August 24th, 2020 09:17 PM
My team and I being called a rockstar = amazing! Thanks for the recommendation, Andrew!
You can't ask for a better lender than Sue!! We are currently processing our 8th loan with her, so we certainly believe she is the best of the best. She makes the entire process feel effortless and always answers your questions immediately....
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This gal can get you your mortgage! She works hard and is always willing to help you through the process every step of the way. I highly recommend her
Reply from Sue Botelho
August 20th, 2020 07:04 PM
Thank you so much!!
Sue is wonderful to work with.
Reply from Sue Botelho
August 20th, 2020 06:16 PM
Thank you so much! 🥰
When I found the property I wanted to purchase, I contacted other lenders and they were slow to respond. It's a fast-moving market, timing is important. I contacted Sue on a Friday and she worked through the weekend to secure pre-approval for...
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Reply from Owner
August 4th, 2020 12:00 AM
You're absolutely right Cari - timing is everything. We're glad to hear Sue went above and beyond in helping you close quickly, and hope you'll return with any future homebuying or refinancing needs!
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions