Top 5%
Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Purchased and refinanced, very professional and it was an easy process. Always friendly and prompt. I would use Sue and her team again. Thanks fir making it easy, Scott
Reply from Owner
June 16th, 2021 12:00 AM
Thank you for taking the time to write this review, Sazooks! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Sue and her team are simply incredible. I'm a local real estate agent who has sent her numerous clients with incredible results and just bought my personal investment though Sue and her team at Waterstone Mortgage. I can't think of another...
read more
Reply from Sue Botelho at Waterstone Mortgage ...
June 3rd, 2021 07:02 AM
Thank you for your recommendation, Justin! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Sue was amazing to work with and did everything in her power to make our loan process go as smoothly and quickly as possible. We definitely will use Sue again in our next loan request.
Reply from Owner
March 22nd, 2021 12:00 AM
Thank you for this review, zuser! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again!
After having significant issues with another lender we contacted Sue and were able to close our loan in 2.5 weeks. If you are looking for a dependable, action oriented broker look no further.
Reply from Owner
March 17th, 2021 12:00 AM
Thank you for this review, Jviel! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again!
After 4 months of dealing with another lender and not closing switches to this lady and bam we closed very easy to deal with polite and efficient this lady rocks
Reply from Owner
March 9th, 2021 12:00 AM
Thank you for this 5-star review Robby! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Highly recommend Sue and Waterstone Mortgage. Great rates, and easy to work with. The software they utilize was user friendly and helped expedite the process.
Reply from Sue Botelho
January 31st, 2021 04:53 PM
Thank you so much!😘
Sue with Waterstone Mortgage was awesome! Helped me achieve the best rate for an income property refinance while we experienced historical lows. Working through COVID-19, Sue and the Waterstone team made the experience seamless. Highly recommend...
read more
Sue was great to work with, very responsive to any questions we had.She was also very thorough and helped us to close as soon as possible.We would highly recommend contacting Sue!
I did a VA refinance with Sue and her Waterstone team. They quickly answered all my questions and were very easy to work with. I would definitely recommend using her.
Sue has a very positive and outgoing personality, and it has been a pleasure to work with her. I'm in the process of buying a house and would recommend her to everyone I know. She goes above and beyond and I feel comfortable dealing with Sue....
read more
Reply from Owner
October 13th, 2020 12:00 AM
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the loan process. It sounds like Sue is delivering that and beyond. We can't wait to hear about...
read more
191–200 of 281
About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
View All
Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
View All
Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions