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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Sue got the job done. She truly cared about our unique situation and used every tool at her disposal to get us from start to close , and close quickly Her service is unmatched. We would recommend her a million times over.
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Reply from Sue Botelho
May 24th, 2025 05:23 PM
I'm thrilled to hear that you had such a positive experience with your mortgage process. It was a pleasure to assist you, and I'm grateful for your kind words and recommendation.
Sue is great to work with! I am a local Realtor in Fort Walton Beach and love when we work a deal together. She is very honest and knowledgeable! 10 out of 10 for sure!
Reply from Owner
June 11th, 2025 07:25 PM
Thank you, Lena! My team and I LOVE our Realtor partners and look forward to working many more with you!
The Waterstone family made it so easy and fast for our family to be in our new home within a few weeks!
thanks!
The Wislers!
Reply from Sue Botelho
May 8th, 2025 04:48 PM
I'm thrilled to hear that the process was fast and easy for your family. It was a pleasure assisting you, and I hope you enjoy your new home with the Wislers!
Sue and her team were excellent to work with. They took care of everything very little input from me. Highly recommend.
Reply from Owner
June 11th, 2025 07:25 PM
I'm thrilled to hear that you had an excellent experience working with my team and me. It was a pleasure assisting you, and I appreciate your high recommendation.
Sue and her team were excellent to work with. They took care of everything very little input from me. Highly recommend.
Reply from Sue Botelho
May 1st, 2025 03:51 PM
I'm thrilled to hear that you found the process seamless and that you were satisfied with the service. It was a pleasure working with you, and I sincerely appreciate your recommendation.
Friendly staff and great service. Very efficient.
Reply from Sue Botelho
April 25th, 2025 12:18 PM
Thank you, Sharon, for your kind words. I'm thrilled to hear that you found our staff friendly and our service efficient. It was a pleasure assisting you at Waterstone Mortgage.
I initially met Sue in person at the office and was met with kindness. Everyone worked with us in effort to try their best to make our mortgage possible, and in the end it worked out great. Everyone was able to answer any and all questions...
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Reply from Owner
June 11th, 2025 07:25 PM
I'm thrilled to hear about your positive experience with our team at Waterstone Mortgage. It was a pleasure assisting you and your wife throughout the process of buying your first home. Your kind words and recommendation mean a lot to us. Thank...
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I initially met Sue in person at the office and was met with kindness. Everyone worked with us in effort to try their best to make our mortgage possible, and in the end it worked out great. Everyone was able to answer any and all questions...
read more
Reply from Sue Botelho
April 12th, 2025 01:19 PM
I'm thrilled to hear about your positive experience with us, Samuel. It was a pleasure to assist you and your wife in making your mortgage possible. Thank you for your kind words and for recommending Waterstone Mortgage. We wish you all the...
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Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Katlyn R
Reply from Owner
June 11th, 2025 07:26 PM
I'm thrilled to hear that you had a positive experience, Katlyn. It was a pleasure working with you, and I appreciate your trust in me and Waterstone Mortgage. If you have any further questions or need assistance in the future, please feel...
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They were awesome every step of the process and always made sure to answer all of my questions .
Reply from Sue Botelho at Waterstone Mortgage ...
March 29th, 2025 03:03 PM
I'm thrilled to hear that you found the process smooth and that all your questions were answered. It was a pleasure assisting you at every step. Thank you for your kind words.
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions