Stephanie Nelson
Branch Manager
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
They made us feel like family.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
So glad to hear you felt like family, Skyler! It was truly a pleasure working with you. Your positive feedback means a lot to us at New American Funding and to me personally. We strive to create this type of experience for every customer, and...
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Stephanie is remarkable!!! Professional, extremely helpful and timely! We will recommend Stephanie Nelson to every family member and friend for their home purchasing experience.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear that you had a positive experience with my services, Reid. It was truly a pleasure assisting you with your home purchasing experience. Your kind words mean the world to me and I'm incredibly grateful for your recommendations....
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Just overall very inpatient attitudes, especially toward the end. Not able to accept responsibility of errors that they made from their part. Not wanting to listen to customers. Rude to customers.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm truly sorry to hear about your experience, Qijuan. Your feedback is important to us, and I regret that my service did not meet your expectations. I apologize if my behavior seemed impatient or unresponsive. At New American Funding, we strive...
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Stephanie was very patient with my client and thoroughly communicated with me the entire time. She was awesome!
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear you had such a positive experience, Candence! Your feedback means a lot to me. I'm always here to provide thorough communication and patient service. I'm glad I was able to meet your expectations and I look forward to the...
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Communication was excellent
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear you had a positive experience with our communication, Hunter. It's always our goal here at New American Funding to provide excellent and efficient service. Thank you for your kind words and the stellar review. If you have...
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The knowledge and the response time was what made the experience smooth and easy.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear that you had a smooth and easy experience, Wanya. Your positive feedback regarding the knowledge and response time means a lot. It's always my goal to make the lending process as seamless as possible. Thank you for choosing...
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Very helpful
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
It's wonderful to hear that you found my work helpful, Jimmie! Your positive feedback means a lot. I strive to provide the best service at New American Funding and it's always heartwarming to hear when I've made a difference. Thank you for...
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I had a wonderful experience with NAF and their staff. I will recommend them to anyone. Thank you guys so much!
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm so delighted to hear that you had a wonderful experience with New American Funding, Haillie! It means a lot to us to know that you will recommend us to others. We're incredibly grateful for your 5-star review and positive feedback. Thank...
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Stephanie, stayed in communication the entire process. She had informed our clients of all the fees related to the loan. Overall 10 out of 10!
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear that you were satisfied with the level of communication and transparency during the process, Amber. It's always my goal to ensure clients are fully informed and comfortable. I greatly appreciate your positive feedback and...
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Stephanie and Tonya made it an amazing experience and broke everything down for us and was patient and they actually cared we will recommend!
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm genuinely touched by your kind words, Keiron! It was a pleasure to break things down and assist you throughout the process. Your recommendation means the world to both Tonya and me. We strive to provide an outstanding experience for everyone...
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About
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Bond Loans
VA Loans
FHA Loans
Conventional Loans
Mobile Homes
Rural Development
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Positions
- USA Mortgage - Sr. Mortgage OriginatorOct 7th, 2024 - Oct 16th, 2026
- New American Funding - Branch ManagerFeb 1st, 2023 - Oct 7th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 136862
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.