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Stephanie Nelson - Branch Manager in El Paso, TX

Stephanie Nelson

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Branch Manager

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At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Parker W
    PARAGOULD, AR
    Posted on March 3rd, 2025 05:10 PM
    Great communication if I ever had a problem she was quick to help me figure it out and work through it. Stephanie was also eager to help even after her office hours. I would 100% recommend her for any of my friends or family needing her service....
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    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    Thank you so much, Parker! I really appreciate your kind words and I'm thrilled to hear that you found my communication and support helpful. It was a pleasure working with you, and knowing that you'd recommend me to your friends and family...
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    Sebastian L H
    RAVENDEN, AR
    Posted on March 2nd, 2025 04:09 AM
    Easy to get ahold of and will answer any questions that may come up
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    Thank you so much, Sebastian! I truly appreciate your kind words and am glad to hear that you found me easy to reach and helpful. It's always my goal to ensure everything goes smoothly and to be there for any questions you have. If there's...
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    Carolina T
    CAVE CITY, AR
    Posted on February 1st, 2025 04:50 AM
    Stephanie was amazing to work with! Being a first time home buyer, all the paperwork and documents needed can be alot. Stephanie was super kind enough to explain the process more then once when needed. She made me feel at ease. Her team is...
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    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social...
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    Gerald P
    FORREST CITY, AR
    Posted on January 8th, 2025 01:51 PM
    Professional
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I appreciate your kind words and 5-star review, Gerald. I always strive to provide a high level of professionalism to all the clients at USA Mortgage. Your feedback validates the hard work I put into each and every detail. Thank you for taking...
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    Christopher W
    PARAGOULD, AR
    Posted on December 27th, 2024 05:19 PM
    Stephanie went above and beyond to help us. She answered every question we had, even on the weeken
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm absolutely thrilled to hear that you had such a great experience, Christopher! It was a pleasure assisting you and your family. I'm always here to answer any questions you have, no matter what day it is. I pride myself on going the extra...
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    Nickelous V W
    HARRISBURG, AR
    Posted on November 28th, 2024 01:34 AM
    she always had an answer and was always there, no matter what. When there was a problem, she always took care of it.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm so grateful for your kind words, Nick. It was truly a pleasure working with you and your wife and I'm delighted to hear that you were satisfied. I always aim to provide prompt and effective solutions for any issues that may arise. Your...
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    Mark B
    JUDSONIA, AR
    Posted on November 8th, 2024 07:46 PM
    Stephanie was very attentive and informational of all aspects of our loan She kept us in the loop on all and was always available for questions She made the overall experience and process more at ease
    Reply from Stephanie Nelson
    October 21st, 2026 08:53 PM
    I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
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    Karen C
    Paragould, AR
    Posted on September 27th, 2024 08:45 PM
    Stephanie went above and beyond to get our client approved for a loan!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm so pleased to hear that you had a positive experience, Karen. It's always my aim to go above and beyond for my clients. Thank you so much for your kind words and the high rating. I'm looking forward to assisting you again in your future...
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    J
    Joseph N W
    Jonesboro, AR
    Posted on September 23rd, 2024 02:01 PM
    Stephanie was awesome and helped my wife and With all of our questions during our home purchase. She made our transaction simple and flawless while we moved from Arizona.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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    Vickie G
    Tyronza, AR
    Posted on September 17th, 2024 07:39 PM
    Getting info needed and communicating what was needed was made so easy. Everyone was nice and thorough with helping to go through the process.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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    About
    At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Bond Loans
    VA Loans
    FHA Loans
    Conventional Loans
    Mobile Homes
    Rural Development
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    Positions
    • USA Mortgage - Sr. Mortgage Originator
      Oct 7th, 2024 - Oct 16th, 2026
    • New American Funding - Branch Manager
      Feb 1st, 2023 - Oct 7th, 2024
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 136862
    Disclaimer
    © 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.