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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Shawna and her team were fantastic to work with! They are professional and hard working. We also appreciated the personal touch they provided!
Reply from Shawna Mertens
June 17th, 2026 06:44 PM
It was a pleasure assisting you and Pastor Mark with your relocation to Fond du Lac. Congratulations on your new home, and welcome to Fond du Lac! Wishing you all the best as you begin this exciting new chapter.
Shawna was great and very helpful. Everything was easy on our end thanks to Guild Mortgage
Reply from Shawna Mertens
June 17th, 2026 07:52 PM
So happy we were able to utilize our 0% down FHA forgivable loan program to make it happen! Being able to guide you through the process, answer questions, and get you into your new home is exactly why I love what I do!
Shawna is simply the best! She's always extremely professional a nd has helped so many of my buyers get tk to successful closings through the years. i can't recommend her enough!
Reply from Shawna Mertens
June 17th, 2026 01:45 PM
Becki, I'm grateful for your kind words and ongoing support. It's wonderful to know that I've been able to help your buyers achieve successful closings over the years. Thank you for your high recommendation!
Your team is very effecient and organized through the entire process. Available on weekends if needed. That is very appreciated.
Reply from Shawna Mertens
June 5th, 2026 08:32 PM
Thank you for the great feedback, Jodi! Our team works hard to stay organized, responsive, and accessible every step of the way. We’re so glad that stood out to you—we appreciate you and look forward to working with you again!
All was smooth sailing
Reply from Shawna Mertens
June 1st, 2026 07:35 PM
We’re so glad to hear everything went smoothly from start to finish! Providing a seamless, stress-free experience is always our top priority, and we truly appreciate you sharing that.
I cannot recommend this lending team enough! They are truly the first place I send all of my buyers because they genuinely care about helping people, not just closing loans. Even if someone isn’t ready to buy right now, they take the time to...
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Reply from Owner
June 1st, 2026 07:26 PM
Thank you so much for taking the time to share such a thoughtful and kind review Kate! We’re grateful for your trust and for sending your clients our way. Our goal has always been to support people wherever they are in their journey, so hearing...
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I cannot recommend this lending team enough! They are truly the first place I send all of my buyers because they genuinely care about helping people, not just closing loans. Even if someone isn’t ready to buy right now, they take the time to...
read more
Reply from Shawna Mertens
May 28th, 2026 07:55 PM
Thank you so much for taking the time to share such a thoughtful and kind review Kate!
We’re grateful for your trust and for sending your clients our way. Our goal has always been to support people wherever they are in their journey, so hearing...
read more
Great communication tgrouggout the process . Shawna explored multiple differeng loan options to find the best rate , and terms available
Reply from Shawna Mertens
June 1st, 2026 07:49 PM
Thank you for your feedback! I’m happy I could help guide you through the process and find the best loan option for your needs. It was great working with you again!
Great communication and willingness to support in many capacities, I will continue to share your contact info with new and prospective buyers. From a seller POV, this one went very smoothly--thank you!
Reply from Shawna Mertens
May 28th, 2026 01:16 PM
Ashley, thank you for your kind feedback. I'm pleased to know that the process was smooth from your perspective as a seller. Your willingness to share my contact information is greatly appreciated, and I'm always here to support you and any...
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Shawna was outstanding!
Reply from Shawna Mertens
May 25th, 2026 08:42 PM
Michael, thank you for your kind words. I'm pleased to know you had a great experience. If there's anything else I can do for you, feel free to reach out.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.