Top 5%
Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shawna is always the knowledgeable professional who ALWAYS gets it done, and done very well!
Reply from Shawna Mertens
August 11th, 2026 05:47 PM
I truly appreciate your trust and confidence. It's always a pleasure working with you, and I'm looking forward to many more successful transactions together!
Shawna was incredibly helpful throughout the home loan process! She made everything clear and easy to understand as we worked through the loan approval steps. I highly recommend working with Shawna’s team!
Shawna was incredibly helpful throughout the loan process! She clearly laid out what was required of us and answered all our questions. Her willingness to work quickly allowed us to close on our house in less than 30 days. We really appreciated...
read more
Reply from Shawna Mertens
August 11th, 2026 05:59 PM
Thank you so much for your kind words! It was truly a pleasure helping your family through the homebuying process. As first-time homebuyers, there can be a lot of questions along the way, and I'm so glad I could help make everything clear and...
read more
Highly recommend this team of professionals!
Communication was excellent! Shawna is such a great people person and is always willing to help. Her team is fantastic and prompt with responses. Thanks for another great experience!
Reply from Shawna Mertens
July 31st, 2026 06:05 PM
Thanks so much! Working with repeat clients like you is the best compliment I could ask for. I appreciate your trust and look forward to helping you again!
Shawna and her team did a great job of communicating documentation required to complete our closing and gently nudged us along the way since we had a quick timeline to close.
Reply from Shawna Mertens
July 31st, 2026 06:14 PM
Thank you, Nathan! With a tight timeline, communication is so important, and I’m glad we could help make the process smooth. I appreciate the opportunity to work with you again and your continued trust in my team and me!
Shawna and Haley are both very responsive and kind.
Reply from Shawna Mertens
July 31st, 2026 07:23 PM
It was so nice to work with you again Lisa! I appreciate your trust and confidence! Enjoy your new condo!
Timely closing. Quickly answers questions
Reply from Shawna Mertens
July 22nd, 2026 07:33 PM
Timely communication and on-time closings are priorities for our team because we know how important they are to both our clients and our realtor partners. It was a pleasure working with you, and we look forward to helping many more buyers reach...
read more
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Maria A
The experience was great because Haley and Shawna really went out of their way to make sure I had everything I needed. They provided great resources for insurance. Overall they were lovely to work with!
Reply from Shawna Mertens
July 20th, 2026 08:27 PM
Thank you for the kind feedback! We're delighted to hear you had a great experience. We loved working with you and are so glad we could help make the process smooth and provide helpful resources along the way. Congratulations, and we wish you...
read more
11–20 of 637
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.