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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
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Reviews from Web
Shawna has always been my #1 lender forever !.... She certainly knows her products and is always available for questins...Lyn
Reply from Shawna Mertens
May 25th, 2026 06:28 PM
Lyn, I'm grateful to be your go-to lender and appreciate your trust in me. It's important to me to be available and knowledgeable, so I'm glad I meet your needs. If you ever have more questions, I'm here to help!
I get money from my fond du lac wi54935 thank you
Reply from Shawna Mertens
May 25th, 2026 08:29 PM
Daniel, I'm glad to hear you had a positive experience. If there's anything else I can assist you with, please let me know!
Shawna was very responsive and provided top notch service throughout the transaction from beginning to end.
Reply from Shawna Mertens
May 25th, 2026 03:27 PM
Carrie, I appreciate your feedback and am glad to know you felt supported throughout the transaction. Providing responsive and top-notch service is important to me. If there's anything else you need, please don't hesitate to reach out.
Worked with Shawna previously on my first property and also with my parents newest property. She is great to work with and made this experience seem less.
Reply from Shawna Mertens
May 12th, 2026 07:43 PM
Thank you for the kind words and for allowing me to be part of such important milestones. Making the process feel easier is always my goal—especially for the people who matter most to you!
Shawna is great to work with! She kept both myself and my client in the loop at all times so we were all on the same page and made the entire transaction run smoothly. I look forward to working with Shawna again!
Reply from Shawna Mertens
May 12th, 2026 07:45 PM
Thank you so much, Danielle! I truly appreciate your kind words. It was a pleasure working with you, and I’m glad we could keep everything running smoothly for your client. I look forward to working together again soon!
Shawna was excellent throughout the entire loan process. She was very responsive, communicated clearly at every step, and consistently followed up to make sure everything stayed on track. She made what could have been a complex process feel...
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Reply from Shawna Mertens
May 12th, 2026 07:42 PM
Helping first-time buyers feel confident and supported is what it’s all about. Thank you for trusting me with such a big milestone!
When many lenders would have given up, Shawna stayed positive and worked through the obstacles. She stayed in constant communication with the buyer to keep her updated on what she needed to do. It truly makes all the difference working with...
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Reply from Shawna Mertens
May 11th, 2026 06:57 PM
Christine, I appreciate your kind words and am glad I could assist you through the process. Staying positive and maintaining communication are important to me, and I'm happy to hear it made a difference for you. If you need any further assistance,...
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Shawna was very friendly, kept me informed about the process and any issues that arose. She helped me to resolve any challenges that were met. Overall a very positive experience.
Reply from Shawna Mertens
May 11th, 2026 05:19 PM
I'm pleased to hear you had a positive experience, Laura. Keeping you informed and assisting with any challenges is a key part of my role, and I'm glad I could help. If you have any further questions or need assistance in the future, feel free...
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All the stars! Shawna works tirelessly to help clients and she's a creative thinker, which can make all the difference! On top of that, she's a fantastic communicator, which everyone appreciates. Always great to work with Shawna.
Reply from Shawna Mertens
April 29th, 2026 09:22 PM
Thank you so much for this—seriously made my day! I really appreciate the kind words and the support. It’s always a pleasure working together Jenelle!
Shawna was absolutely awesome to work with!!!
Reply from Shawna Mertens
May 4th, 2026 07:45 PM
I'm grateful for your kind words, Jordan. It was a pleasure working with you, and I'm happy to have been a part of your experience with Guild Mortgage. If you ever need assistance in the future, I'm here to help.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.