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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Shawna was absolutely amazing to work with! Our foreclosure transaction wasn't the easiest, but she handled the lending seamlessly. It was nice to know that part was taken care of. Shawna was friendly, professional and very competent. My clients...
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Reply from Shawna Mertens
June 14th, 2025 09:13 PM
I'm thrilled to hear that you had such a positive experience with your foreclosure transaction. It was a pleasure assisting you and ensuring that the lending process went smoothly. I appreciate your kind words and look forward to working with...
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Timely closing. Quickly answers questions
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Maria A
The experience was great because Haley and Shawna really went out of their way to make sure I had everything I needed. They provided great resources for insurance. Overall they were lovely to work with!
Reply from Shawna Mertens
July 20th, 2026 08:27 PM
Thank you for the kind feedback! We're delighted to hear you had a great experience. We loved working with you and are so glad we could help make the process smooth and provide helpful resources along the way. Congratulations, and we wish you...
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Shawna made it easy and made sure to take the time to explain everything to make sure I was knowledgeable about the process. She set expectations up front for the process and met all of them.
It was a much easier process then expected!
Reply from Guild Mortgage - Shawna Mertens
July 20th, 2026 01:02 PM
Matthew, I'm glad to hear that the process was easier than you expected! Thank you for sharing your experience with me.
Shawna is an excellent lender to work with and I highly recommend her. She is very knowledgeable and professional.
Shawna and Hayley kept us well informed throughout the process, making it a very positive experience!
Reply from Shawna Mertens
July 13th, 2026 03:03 PM
Audrey, thank you for your kind words! I'm happy to know that Hayley and I were able to keep you well informed and provide a positive experience. Your feedback is greatly appreciated!
Shawna and Hailey are just awesome to work with! Their enthusiasm and professionalism is off the charts!
Reply from Shawna Mertens
July 13th, 2026 12:11 PM
Anne, thank you for your kind words! I'm pleased to hear that you enjoyed working with Hailey and me. We strive to maintain a high level of professionalism, and your feedback is greatly appreciated.
and Haley worked together as a great team. They are knowledgeable and communicative and are always looking out for the customer's best interest. It's a pleasure to work with them.
Reply from Shawna Mertens
July 10th, 2026 05:59 PM
Jane, I'm pleased to hear that you found working with Haley and me to be a positive experience. We strive to prioritize our customers' best interests and maintain clear communication throughout the process. Thank you for your kind feedback!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.