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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
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closed
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8 AM to 5 PM
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Shawna was absolutely amazing to work with! Our foreclosure transaction wasn't the easiest, but she handled the lending seamlessly. It was nice to know that part was taken care of. Shawna was friendly, professional and very competent. My clients...
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Reply from Shawna Mertens
June 14th, 2025 09:13 PM
I'm thrilled to hear that you had such a positive experience with your foreclosure transaction. It was a pleasure assisting you and ensuring that the lending process went smoothly. I appreciate your kind words and look forward to working with...
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Great experience
Reply from Shawna Mertens
September 22nd, 2026 02:09 PM
I'm glad to hear you had a great experience, Veronica! Working with you at Guild Mortgage was a pleasure.
Shawna, Haley, and Kimberly are a dynamic trio! I felt the dedication from these ladies before, during and after our purchase transaction. I am grateful for everything they did for us!
Reply from Shawna Mertens
August 24th, 2026 04:30 PM
Tori, I'm thankful for your kind words about our team! It's great to hear that you felt supported by Haley, Kimberly, and me throughout your purchase transaction. Your gratitude means a lot to us.
Thanks for always doing a great job Shawna - whether it's my buyer or I have the seller - there is a high level of TRUST with knowing you will get us to close! Thank you for being a GREAT local lender!
Reply from Shawna Mertens
August 24th, 2026 02:45 PM
Bethany, I appreciate your kind words and trust in my work! I'm grateful to be your local lender, whether you're on the buyer's or seller's side, and I'm pleased to help get you to closing successfully. Thank you for your continued support!
Shawna was there every step of the way. She is very knowledgeable and found us the perfect loan program.
Reply from Shawna Mertens
August 24th, 2026 12:52 PM
Colleen, I appreciate your kind words! I'm glad I could assist you every step of the way and help find the perfect loan program for you. Thank you for sharing your experience with me.
Shawna is always the knowledgeable professional who ALWAYS gets it done, and done very well!
Reply from Shawna Mertens
August 11th, 2026 05:47 PM
I truly appreciate your trust and confidence. It's always a pleasure working with you, and I'm looking forward to many more successful transactions together!
Shawna was incredibly helpful throughout the home loan process! She made everything clear and easy to understand as we worked through the loan approval steps. I highly recommend working with Shawna’s team!
Shawna was incredibly helpful throughout the loan process! She clearly laid out what was required of us and answered all our questions. Her willingness to work quickly allowed us to close on our house in less than 30 days. We really appreciated...
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Reply from Shawna Mertens
August 11th, 2026 05:59 PM
Thank you so much for your kind words! It was truly a pleasure helping your family through the homebuying process. As first-time homebuyers, there can be a lot of questions along the way, and I'm so glad I could help make everything clear and...
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Highly recommend this team of professionals!
Communication was excellent! Shawna is such a great people person and is always willing to help. Her team is fantastic and prompt with responses. Thanks for another great experience!
Reply from Shawna Mertens
July 31st, 2026 06:05 PM
Thanks so much! Working with repeat clients like you is the best compliment I could ask for. I appreciate your trust and look forward to helping you again!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.