

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from J F
Heather is AMAZING!!! She worked hard for us!!! If I could give 6 stars, I would!!!
Reply from Heather Calvo
July 23rd, 2026 03:47 PM
Joseph, I'm grateful for your enthusiastic feedback. I'm pleased to have been able to work hard on your behalf. Your support means a lot to me!
I highly recommend Heather! She was an incredible mortgage lender throughout my recent purchase. One of the best parts of working with her was communication, I had a direct number for her, and she answered every single time I called. She was...
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Reply from Heather Calvo
July 20th, 2026 01:14 PM
Keith, I'm grateful for your recommendation and pleased that my communication and transparency were helpful during your recent purchase. It's good to hear that together we managed to resolve the HOA issues and even move the closing ahead of...
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Sue was wonderful! We didnt get the refinance that that we wanted (market is just not there) , but we got the one we needed.
Reply from Sue Botelho at Waterstone Mortgage ...
July 20th, 2026 05:01 PM
Todd, I appreciate your understanding and kind words. I'm glad we could secure the refinance that met your needs, despite the market conditions. If you have any questions or future needs, feel free to reach out.
Ken was incredibly responsive and easy to work with, he kept me aware of where everything stood in the process and was available for immediate responses to questions. We greatly appreciated working with him!
Reply from Ken Jarosz
July 8th, 2026 04:59 PM
Thank you so much for sharing that feedback — I truly appreciate it. It was a pleasure working with you, and I’m always here if you need anything in the future.
The service was okay.
Reply from Sue Botelho at Waterstone Mortgage ...
July 9th, 2026 07:45 PM
Thank you for taking the time to leave a review. I'm sorry to hear that your experience didn't meet your expectations.Our goal is always to provide clear communication and make the mortgage process as smooth as possible, even when circumstances...
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I was required to validate my daily lunch purchases of $4 three to 4 days per week. When I challenged the requirement, I was informed that this was in response to a federal law requirement and that these could be daily payments to a payday...
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Reply from Linda Kirkpatrick
July 6th, 2026 03:36 PM
Sir,Thank you for taking the time to share your feedback. I truly appreciate your kind words about my efforts to help you throughout the process and to continue looking for the best rate available for you.I also understand why the requests...
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Heather is the best!! We’ve worked with her on several homes across two different states, and we will always use her. She’s always available, works so quickly, and is there to help you every step of the way. Thanks for being so amazing , Heather!...
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Heather always goes above and beyond! We have used her for multiple home purchases across the US, and she's phenomenal to work with! She's also available at anytime, and she gets everything done as quickly as possible. We will continue to use...
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Reply from Heather Calvo
July 10th, 2026 01:41 PM
Chelsea, I'm grateful for your wonderful feedback and for continuing to choose me for your home purchases. It's great to know that you find my support helpful and efficient across various locations. Thank you for your kind words and recommendations!...
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Communication, keeping me informed and answering my questions. Sue and her team was available and responsive throughout the entire process.
Reply from Sue Botelho at Waterstone Mortgage ...
July 7th, 2026 01:22 PM
John: Thank you so much for the wonderful review! It was truly a pleasure working with you. I'm so glad you felt informed throughout the process—that's always one of our biggest goals. We know buying a condo (or refinancing) can come with plenty...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions