Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Waterstone Mortgage - Fort Walton Beach, FL
UNBELIEVABLE!!! JJ and Frances worked so hard for us. Truly made us feel like we were top priority. So Grateful for all the hard work from the team at Waterstone. Thank You so Much!!!!
Reply from Owner
January 8th, 2026 11:45 AM
Thank you for taking the time to write this review, Nic! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from JJ and his team.
After 4 months of dealing with another lender and not closing switches to this lady and bam we closed very easy to deal with polite and efficient this lady rocks
Reply from Owner
March 9th, 2021 12:00 AM
Thank you for this 5-star review Robby! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Heather was so helpful during the loan process, I appreciated all her detailed directions which left no room for confusion or missed documentation.
Reply from Heather Calvo
March 4th, 2021 08:02 PM
Thank you!
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Waterstone Mortgage - Fort Walton Beach, FL
Sue went above and beyond during the whole process. She knows her way in and around her line of work. If there was ever a doubt, rest assured, she will have EVERYTHING under control and YOU never have to stress! I can go on and on about how...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for this glowing review, Thomas! We're ecstatic you had such a wonderful experience with Sue. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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Waterstone Mortgage - Fort Walton Beach, FL
Jj worked tirelessly to get the job done for me. I had a unique income situation that required significant work but Jj and his team made sure they got me to the closing table. He also got me locked into a great rate!
Reply from Owner
January 8th, 2026 11:45 AM
Thank you for taking the time to write this review, Rachel! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Jj and his team.
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Waterstone Mortgage - Fort Walton Beach, FL
Sue Botelho was OUTSTANDING to work with. She was on top of ever item that needed to be taken care of. Communication was great and she always had time to discuss any concerns that we may have had. The whole process was stress free as possible...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for this glowing review, Mike! We're ecstatic you had such a wonderful experience with Sue. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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Waterstone Mortgage - Fort Walton Beach, FL
Sue and her team were an absolute pleasure to work with for our recent home purchase. She kept us right on track and communication was outstanding at every step in the process. Sue is friendly, extremely competent and professional, and this...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for sharing, Hannah! We're thrilled to hear everything went so smoothly with your homebuying with the help of Sue and her team. We hope to work with you again in the future.
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Waterstone Mortgage - Fort Walton Beach, FL
5 Star review from a FWB local. JJ Botelho and the Team at Waterstone Mortgage went above and beyond in helping me secure the financing for my new primary home. Lending during the Covid-19 pandemic, for a Self Employed individual, is a difficult...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for taking the time to write this review, Mike! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from J.J. Botelho and his team.
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This is the second time our family has been able to finance our home through Dawn Hoffman. We first bought our home in 2015 as first time buyers, easy process, closed on time with no issues. Now, that I am retiring we were able to refinance...
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Highly recommend Sue and Waterstone Mortgage. Great rates, and easy to work with. The software they utilize was user friendly and helped expedite the process.
Reply from Sue Botelho
January 31st, 2021 04:53 PM
Thank you so much!😘
661–670 of 816
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions