Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Waterstone Mortgage - Fort Walton Beach, FL
Waterstone did an excellent job with our home purchase. They were quick and efficient in getting all paperwork in order and were responsive to all of our questions/concerns. JJ was easy to work with and would highly recommend him or anyone...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for this review, Lauren! We know how many questions pop up throughout the home buying process, that's why communication is key. It's sounds like JJ went above and beyond, providing answers to all your questions. We hope you are enjoying...
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Heather is very responsive and knowable in every aspect of lending. Working with her was a pleasure during the entire home buying process. I highly recommend her ask a lender.
Reply from Owner
May 22nd, 2021 12:00 AM
Thank you for taking the time to write this review, Harold! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Heather. We look forward to working with you again, should you have future homebuying or refinancing...
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Waterstone Mortgage - Fort Walton Beach, FL
Shout outs to Sue Botelho of Waterstone. Sue made it happen for us and we cannot thank her enough!
Reply from Owner
January 8th, 2026 11:45 AM
Thanks for the shoutout, Ursula! We love getting happy customer reviews like this! Keep in touch!
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Waterstone Mortgage - Fort Walton Beach, FL
Seamless process, friendly staff, great communication - thank you for helping me become a home owner!
Reply from Owner
January 8th, 2026 11:45 AM
Thank you for this 5-star review M R! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Heather was very respectful and informative throughout the entire process. She was able to answer any questions I had within a business days time and when I wanted to look into another loan type, Heather assisted me with that as well. Thank...
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Reply from Owner
April 23rd, 2021 12:00 AM
Thank you for this review, Ryan! We know how many questions pop up throughout the loan process, that's why communication is key. It's sounds like Heather went above and beyond, providing answers to all your questions. Thanks again.
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Dawn Hoffman is the absolute Bees-Knees! She worked fast, professionally, and patiently through my refinance. Dawn assisted me with my original home loan in 2009 and was such a pleasure to work with, it felt only natural to reach out to her...
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Reply from Owner
April 15th, 2021 12:00 AM
Thank you for this review, Rendition! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Dawn was there every step of the way to walk you through the refinance process. Thanks...
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Waterstone Mortgage - Fort Walton Beach, FL
Sue Parrinella and her team worked very hard everyday to ensure I had what I needed to be approved and to the closing table on time. They were in contact with me daily. If I needed something she would call me to get it. If I was confused about...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for taking the time to write this review, Shelly! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Heather was very professional and thorough. She promptly responded to my calls and addressed them in a timely matter. She helped to make my home purchase an easy process. I would recommend Heather and her staff to anyone looking for a home...
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Reply from Heather Calvo
March 18th, 2021 01:57 PM
Thank you so much 😊
Sue was amazing to work with and did everything in her power to make our loan process go as smoothly and quickly as possible. We definitely will use Sue again in our next loan request.
Reply from Owner
March 22nd, 2021 12:00 AM
Thank you for this review, zuser! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again!
After having significant issues with another lender we contacted Sue and were able to close our loan in 2.5 weeks. If you are looking for a dependable, action oriented broker look no further.
Reply from Owner
March 17th, 2021 12:00 AM
Thank you for this review, Jviel! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions