

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jj Botelho was the best to work with again!!
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this glowing review, Sheri! We're ecstatic you had such a wonderful experience with Jj! We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Joanna made a very nerve racking procedure as pleasant as possible. She was very helpful and calming especially when complications arose when two appraisers cancelled last minute changing our closing date. We were already scheduled to move...
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Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this glowing review, Gary! We're ecstatic you had such a wonderful experience with Joanna. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Sue and her Waterstone Mortgage Team made a very challenging mortgage approval process as seamless and painless as possible. Sue and her team were extremely diligent, responsive to a fault and on top of the mortgage process from start to closing....
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Reply from Owner
July 18th, 2022 12:00 AM
Thank you for sharing, Mike! We're thrilled to hear everything went so smoothly with your mortgage process with the help of Sue and her team. We hope to work with you again in the future.
Sue and her team helped us to purchase our first home! She made this process smooth and easy. They explained us all different types of loans and helped us choose the best one for us . When I will meet someone looking for a lender, Sue and her...
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Reply from Owner
July 8th, 2022 12:00 AM
Thank you for sharing, Katya! We're thrilled to hear everything went so smoothly with your homebuying with the help of Sue and her team. We hope to work with you again in the future.
Beth and her team are nothing short of AMAZING. Seriously! We bought our home while stationed overseas, and despite the many hurdles that come with doing business from across a literal ocean, the team at BoE really pulled through! I cannot...
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Reply from Owner
June 16th, 2022 02:47 PM
Thank you so much for your kind words! We could not have chosen a better set of customers to work with! We appreciate you and are so thankful you chose us to help you with this journey in your life!
I reached out to Sue Parrinella at Waterstone Mortgage and her and her team helped guide me step for step on what I needed to do to get us set up for a mortgage! I highly recommend Sue Parrinella to anyone needing help with a mortgage she is...
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Reply from Owner
January 8th, 2026 11:44 AM
Thank you for sharing, James! We're thrilled to hear everything went so smoothly with your mortgage with the help of Sue and her team. We hope to work with you again in the future.
Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from Mark L
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for the 5-star rating, Mark. Don't be a stranger.
This wasn’t the first time we worked with Sue and it definitely won’t be the last. Such an easy transaction, always stayed in touch, let us know from the start exactly what she needed. Sue is a PRO!
Reply from Sue Botelho
May 4th, 2022 12:42 AM
It helps when your clients are prepared and willing to be active participants in the loan process! :)
Water stone mortgage is the best mortgage company that I worked. I am investor, my loan is almost impossible I waste lots of time with other lender. But Sue and team worked very hard and help us out to not to loose my EMD amount. Really appreciate...
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Reply from Owner
May 5th, 2022 12:00 AM
Thank you for taking the time to write this review, Zaheda! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Terrible communication. During the application process, Sue randomly stopped replying to our emails (emails replying to their questions about our application and other information). If the application we submitted was going to be denied, I...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions