Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Waterstone Mortgage - Fort Walton Beach, FL
Sue was amazing for us! Previous loan fell thru 1 week before closing. Sue took our application and got everything approved and we were still able to close on time.
Reply from Owner
January 8th, 2026 11:44 AM
Thanks for the 5-star review, Jason! We're happy to hear you had an amazing loan experience with Sue. We strive to provide a transparent loan process that keeps our customers "in the know." Thank you for entrusting us with your business, and...
read more
for
Waterstone Mortgage - Fort Walton Beach, FL
Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from Tina M
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for the 5-star rating, Tina. Stay in touch.
for
Waterstone Mortgage - Fort Walton Beach, FL
We just bought our retirement home and Sue from Waterstone Mortgage made our process go so smooth. I would highly recommend Sue and her team.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Gary! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
for
Waterstone Mortgage - Fort Walton Beach, FL
Joana was wonderful. She was patient and would answer all my questions. Totally rocked!
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this glowing review, Michelle! We're ecstatic you had such a wonderful experience with Joana. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Waterstone Mortgage - Fort Walton Beach, FL
Joanna was incredible during the entire refinancing process, and made it all so smooth. My situation was complicated, and full of stress for me; she and her team mitigated so much of that stress for me, and they celebrated with me when everything...
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for sharing, Rebecca! We're thrilled to hear everything went so smoothly with your refinancing process with the help of Joanna and her team. We hope to work with you again in the future.
I was nervous locking in a good rate on my new build, knowing the rates were going up- Sue gave me an amazing rate and locked that rate in to give me peace of mind!!!
Reply from Owner
September 22nd, 2022 12:00 AM
Thank you for this glowing review, Lynn! We're ecstatic you had such a wonderful experience with Sue. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Waterstone Mortgage - Fort Walton Beach, FL
We worked with Sue Botelho when purchasing our home. She was very responsive and someone on her team was always available for us. Now that we’ve purchased our home, Sue has signed us up for HomeBot a service she’s gifting us that shows us how...
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for sharing, S J! We're thrilled to hear everything went so smoothly with your homebuying with the help of Sue and her team. We hope to work with you again in the future.
for
I am extremely pleased with Dawn Hoffman’s service. Her team walked me through the entire process and was able to answer any/all of my questions. I honestly cannot say enough good things about the whole process. I would definitely recommend...
read more
Reply from Owner
August 23rd, 2022 12:00 AM
Thank you for taking the time to write this review, Todd! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Dawn and her team.
for
Waterstone Mortgage - Fort Walton Beach, FL
We are very happy with Sue Botelho and her crew at Waterstone Mortgage. Our realtor gave us a couple options, but we ultimately decided to contact Sue. She worked with us day and night and delivered an approval within a very reasonable timeframe....
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, CL! Providing excellent customer service, throughout the mortgage process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
We are very happy with Sue Botelho and her crew at Waterstone Mortgage. Our realtor gave us a couple options, but we ultimately decided to contact Sue. We knew it could be iffy since we are self-employed, but she worked with us day and night...
read more
Reply from Owner
August 22nd, 2022 12:00 AM
Thank you for sharing, Softball! We're thrilled to hear everything went so smoothly with your mortgage with the help of Sue and her team. We hope to work with you again in the future.
591–600 of 819
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions