Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Heather is an expert at her job - punctual, professional & can navigate the lending process and local market with ease- also a great and caring person who will go the extra mile to make sure all of her clients needs are met above & beyond their...
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Reply from Owner
February 1st, 2023 12:00 AM
Thank you! I truly appreciate your business.
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Beth and Kara were amazing to work with when we purchased our first home this past summer. They made everything so easy and were available to answer questions no matter what time of day. Highly recommend this team of incredible professionals!...
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Waterstone Mortgage - Fort Walton Beach, FL
I highly recommend this company that helped me buy my first home a year to date! The process could not have been made any easier. Thank you to Sue and her team!
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for sharing, Nikki! We're thrilled to hear everything went so smoothly with your homebuying with the help of Sue and her team. We hope to work with you again in the future.
I cannot express how thankful I am to Sue for helping my purchase my first home! If I had any questions, concerns, or anything of that nature, she was always there to walk me through everything every step of the way! Sue made buying a home...
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Reply from Owner
January 11th, 2023 12:00 AM
Thank you for the 5-star review, A! We are glad to hear Sue helped make your first homebuying process stress-free. She is an excellent loan originator and always makes her clients' questions a priority. We hope you continue to work with her...
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Sue and her team were super helpful throughout the entire loan process. They guided us through all the steps necessary while buying a condo in a state we had never purchased property before. All paperwork provided contained clear, concise instructions....
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Reply from Owner
January 11th, 2023 12:00 AM
Thank you for sharing, Daryl! We're thrilled to hear everything went so smoothly with your loan with the help of Sue and her team. We hope to work with you again in the future.
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Waterstone Mortgage - Fort Walton Beach, FL
Great experience and easy to work with. Everyone was very professional, took time explaining the process, and always available to answer questions. I would recommend this company to everyone I know!
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this 5-star review, Heather! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
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Waterstone Mortgage - Fort Walton Beach, FL
JJ Botelho and his team were absolutely amazing. JJ treated us like family through the whole process, helping us make sound market decisions and easing our minds with answers to all our questions. We used Waterstone for our original purchase...
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Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Benjamin! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from JJ and his team.
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Waterstone Mortgage - Fort Walton Beach, FL
Did the bare minimum. Realtors at ERA were part of the problem but at least Waterstone Mortgage and Sue had SOME information
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for your feedback, Pablo. We're so glad to have helped you, and we hope you are happy in your new home! If you'd like to discuss your experience further, please reach out to Sue or our Customer Relations Manager at ************.
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Waterstone Mortgage - Fort Walton Beach, FL
She and her team had my back from start to finish, its was stressful for me in the housing process untill I met sue.thank you and I will be back to you in a year.
Reply from Owner
November 15th, 2022 12:00 AM
Thank you for taking the time to write this review, Arnoldii! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Sue was amazing. Our loan fell thru with our previous lender 1 week before closing. Sue took over and got everything done in 7 days. We closed on time
Reply from Owner
October 31st, 2022 12:00 AM
Thank you for this review, Jason! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions