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Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

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Business Hours

Fri

9 AM to 5 PM

Sat

closed

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closed

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4.96

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Experience.com

4.95

(241)

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Ryan did a FANTASTIC job! He was very knowledgeable and listened to us when we indicated that we only wanted to use liquid assets. I look forward to working with him again in the future.

Reply from Ryan Frantz

June 27th, 2023 12:38 AM

What an incredible compliment. I thoroughly enjoyed working with you and Angelita. I appreciate the kind words. THANK YOU! You have to let me know how the move goes! Have a great week!

Ryan was great

Reply from Ryan Frantz

June 26th, 2023 06:07 PM

Hey Susan. Thank you for the awesome survey. Appreciate getting to work with you and Dan. Hope the move is going well. Will be in touch!

Amy was awesome guess Ryan was not as comunitive as Amy.

Ryan is always fantastic at responding right away and really makes an effort to explain everything in a way we could easily understand!

Reply from Ryan Frantz

June 26th, 2023 06:08 PM

Hi Katie! Thank you for the awesome survey and just wanted to thank you and Collin for the great opportunity to work with you both. Appreciate you greatly. Congratulations on your new home!!!

Everything went smoothly and their was clear communication throughout the loan process. Ryan is great!

Reply from Ryan Frantz, Ruoff Mortgage

May 15th, 2024 12:12 PM

Hey Collin!Just checking in as we near your one year anniversary with your home. Thank you for the opportunity to work with you last year. Hope you and Katie are enjoying your home! Rates remain right around where you are when we closed. Will...

Ryan was very clear and precise with all communications. He had ready answers for all of our questions, and made sure we had a clear grasp on everything. We will definitely recommend him to anyone we know who is moving.

Reply from Ryan Frantz, Ruoff Mortgage

May 15th, 2024 12:15 PM

Hi Ryan!Coming up on your one-year anniversary in your new home and wanted to both check in on how your home is as well as thanking you for the opportunity to assist you in 2023. Rates remain a bit elevated from where you closed but as they...

Very knowledgeable of the whole process, flexible and communication was excellent

Reply from Ryan Frantz, Ruoff Mortgage

May 15th, 2024 12:18 PM

Hi Iggy!Just reaching out to see how you and Amity are doing in your new home :) It's almost been a year since we closed and wanted to thank you both for the opportunity to work with you last year with your home purchase. I sure hope your home...

Communication on next steps was great as well as open discussions about closing costs and rates into the future.

Reply from Allen Johnson

May 30th, 2023 08:17 PM

Greetings Harrison. Thank you for taking the time to leave a review for Ryan and the Ruoff Mortgage team! We are thrilled to hear that they were able to provide clear and concise communications throughout the home-buying process. Thank you...

Ryan took such great care during the process. I knew I was in great hands.

Reply from Allen Johnson

May 30th, 2023 07:05 PM

Hi Brandon. Thank you so much for your positive feedback! We are thrilled to hear that Ryan took great care during the process and that you felt confident in his abilities. We understand that feeling secure and in good hands is essential to...

The communication was incredible. I will always choose Ruoff! Now my second experience with them and it was fantastic! Thanks for your help with making my dream come true with my condo purchase in Florida!

Reply from Allen Johnson

May 30th, 2023 07:06 PM

Hello Andrea. Thank you so much for your positive feedback! We are thrilled to hear that you had a fantastic experience with us and that Ryan was able to provide incredible communication and assistance throughout the process. We appreciate...

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About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA