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Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

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Business Hours

Fri

9 AM to 5 PM

Sat

closed

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closed

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4.96

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Experience.com

4.95

(241)

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5.0

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Ryan was outstanding to work with. He was always communicating and working with us with options to buy our dream home!! He is extremely knowledgeable and professional and hardworking. It was a pleasure doing business with Ruoff.

Reply from Ryan Frantz

September 4th, 2023 01:08 PM

Congratulations Kelli and Arnett! Really was a joy to get to speak with you thru the loan process and catch up on all you have going on. Excited for Arnett and his job. All the BEST to you both...hope to see you around the holidays or a when...

Ryan was awesome! He was by far the easiest part of the home buying process. We are very grateful that we were able to work with him!

Reply from Ryan Frantz

August 18th, 2023 08:00 PM

Sydney, Thank you so much for working with us to buy your home. Congratulations on not only your home but obtaining your pharma license. Awesome job!! Appreciate you and Jack very much. Will be in touch when it is time to refi! -Ryan

Excellent communication and responsiveness through out the process. Some hiccups on the week of closing, but ended up getting the deal done.

Reply from Ryan Frantz

August 14th, 2023 11:01 PM

Congratulations on your new home Steve and Marina! We appreciate the great feedback and acknoweldge the closing package that was delayed by weather was not what we had hoped for on Friday. So glad you could act as the Power of Attorney and...

Communication was outstanding

Reply from Ryan Frantz

August 14th, 2023 04:50 PM

Hey Jack! Appreciate the great feedback. Love hearing you thought the communication was Outstanding. Thank you! We appreciate you and Sydney trusting us to work alongside you with your financing needs. Congratulations on your new home!!!!!!!...

Happy with our home and the process we went through to obtain the loan.

Reply from Ryan Frantz

August 10th, 2023 03:36 PM

Thank you Bianca for the wonderful feedback. We really enjoyed getting to work with you and Dylan for your home purchase and appreciate you putting your trust in us to assist with the loan process. We'll monitor those rates into 2024 and see...

Ryan went above and beyond to clarify, explain, and answer all questions. Highly satisfied and would definitely recommend him. Easy to contact, any time of day. Wonderful service!!

Reply from Ryan Frantz

August 4th, 2023 07:00 PM

Nicole and Logan...thank you so much for the kind words and taking the time to give us this feedback. Really enjoyed getting to chat, strategize, discuss options, etc with you both as we went thru the loan process. Looking forward to rates...

I would have liked the homeowner class at the beginning on the process. But over all things was great.

Reply from Ryan Frantz

July 30th, 2023 06:08 PM

Great Feedback Tiffany. Congratulations to you and Francine...very happy for you both. Enjoy your new home and I will touch base in August on your first payment. Thank you!

This is the second home Ryan has helped us purchase and we've also recommended him to family who were as pleased as we were with their experience! He is always friendly, always responds quickly, and knows how to explain things without making...

Reply from Ryan Frantz

July 6th, 2023 06:14 PM

I really appreciate you sending such a wonderful testimonial and being willing to recommend us to anyone looking to buy a home. It means so much to me. Thank you very much!!!!!

Made the process simple and pleasant!

Reply from Ryan Frantz

July 6th, 2023 06:17 PM

Thank you for taking the time to comment today on your experience. So glad you and Andrew found the process simple and pleasant. Really appreciate you sending us this feedback Samantha. Hope you are all moved in now!!! :)

Ryan was excellent !!

Reply from Ryan Frantz

June 27th, 2023 04:46 PM

Thx a ton Dan. You and Susan were awesome...so back at ya! Thank you for the wonderful chance to work with you both...it is GREATLY appreciated. Would love to see a pic of you both in your home once you are all moved in!

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About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA