River Robertson
SR. LOAN OFFICER | NMLS# 1698258
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
River Robertson went above and beyond his job,I think he was trying so hard to make this special day happen. We will forever be grateful to him and Alyssa.....
Reply from River Robertson
August 31st, 2023 07:37 PM
I'm thrilled to hear of your positive experience, Euphemia! My utmost priority is always to ensure your process is smooth and special. I'm glad I could play a part in making that happen for you. Thank you very much for your kind words and the...
read more
It always make things easier when someone knows how to do their job. River Robertson is that guy!! Anytime throughout the day when I had a question River was quick to respond with an answer.
Reply from River Robertson
August 31st, 2023 07:37 PM
I'm truly humbled by your kind words, Sara. Your review means a lot to me and it's satisfying to know that my prompt responses were beneficial to you. On behalf of New American Funding, thank you for the perfect rating. I'm here to assist you...
read more
Seamless Experience
Reply from River Robertson
August 31st, 2023 07:38 PM
I'm thrilled to hear that you had a seamless experience, Robert. Your feedback is greatly appreciated! It's always my goal to provide the best service possible, and I'm glad that was reflected in your interaction with me and New American Funding....
read more
It was a pleasureable experience
Reply from River Robertson
September 13th, 2023 01:08 PM
I'm delighted to hear that your experience with New American Funding was enjoyable, Shawn. Your 5-star rating is truly appreciated. My main goal is to ensure our clients' satisfaction and your feedback emphasizes that effort. Thank you for...
read more
Communication most of all. Patience with my husband and I was also at the top of the list . When asking numerous questions. Trying to understand this technology on computers (esign) . Always answering our questions in quickly when texting or...
read more
Reply from River Robertson
September 13th, 2023 01:15 PM
I'm thrilled to hear that you had a positive experience with New American Funding, Reba! Providing clear communication and prompt responses to all queries is part of the service I strive to deliver. It's always a pleasure to help, especially...
read more
Communication was excellent. The entire process was relatively smooth. They made themselves available around the clock, whether it was a clarifying question we needed an answer for, a verification of another department, or any concern we expressed....
read more
Reply from River Robertson
September 13th, 2023 01:16 PM
Thank you so much for your kind review, Aaron! I'm thrilled to hear that you found our communication to be excellent and the overall process to be smooth. At New American Funding, we strive to be available to our clients around the clock and...
read more
River made himself easily available and was always quick to answer my questions. He was amazing to work with.
Reply from River Robertson
September 13th, 2023 01:16 PM
It's a delight to hear such positive feedback, Geoffrey. Your satisfaction is my top priority, and I'm glad to hear that you appreciated my availability and prompt responses. Looking forward to working with you again at New American Funding....
read more
River is very personable and easy to talk to. Very helpful and explains things very well so it’s easily understood.
Reply from River Robertson
September 13th, 2023 01:16 PM
Charles, thank you for the glowing review and the perfect rating. I'm delighted to hear that you found my explanations easy to understand. I strive to make the loan process as smooth and straightforward as possible, and your feedback tells...
read more
River was Awesome!! Highly recommend!! A++
Reply from River Robertson
September 13th, 2023 01:16 PM
I'm truly humbled by your kind words and perfect rating, Mike. I strive to provide top-notch service to all my clients and it's heartening to see that reflected in your review. I'm thrilled to hear that you would highly recommend my services....
read more
Timely, accurate, and available night and day. Another easy transaction!
Reply from River Robertson
September 13th, 2023 01:16 PM
I'm truly appreciative of your kind words and excellent rating, Kevin. I'm pleased to hear that you found the transaction process smooth and my service timely and accurate. At New American Funding, we aim to be there for our clients day and...
read more
61–70 of 234
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing