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River Robertson - SR. LOAN OFFICER | NMLS# 1698258 in Novi, MI

River Robertson

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SR. LOAN OFFICER | NMLS# 1698258

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Overall Ratings
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5 Star
94%
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4%
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Reviews from Web
  • Persona migrate verified
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    Carl C
    East Carondelet, IL
    Posted on September 13th, 2023 12:47 PM
    Customer service was fantastic. River and the whole team was great to work with.
    Reply from River Robertson
    September 13th, 2023 01:03 PM
    Thank you so much for your kind words and excellent rating, Carl. It's wonderful to hear that you had a positive experience with our team at New American Funding. We always strive to provide top-notch customer service and it's rewarding to...
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  • Persona migrate verified
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    Virginia F
    East Carondelet, IL
    Posted on September 10th, 2023 12:28 PM
    5 star service *****River Robertson is best loan consultant I have work with in a long time answer's phone calls and emails which is rare experience with my prior loan consultants from other loan companies.I will be contacting River Robertson...
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    Reply from River Robertson
    September 12th, 2023 09:12 PM
    Thank you so much for the glowing review, Virginia! I'm delighted to hear that you had a positive experience with me at New American Funding. It's always my goal to provide exceptional service, and I'm glad I could make that happen for you...
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    Gerald W
    Ashland, WI
    Posted on August 7th, 2023 04:25 PM
    It was a pleasure to have River working with us so that we could purchase our new home. Attention to detail was impeccable and the care that was Shown by him was greatly appreciated by our family. I would highly recommend his services to anyone...
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    Reply from River Robertson
    August 17th, 2023 04:29 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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    Eric L
    Blaine, TN
    Posted on June 23rd, 2023 03:43 PM
    River was amazing.
    Reply from River Robertson
    July 3rd, 2023 03:45 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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    Brandon B
    Slocomb, AL
    Posted on June 21st, 2023 04:53 PM
    Working with river
    Reply from River Robertson
    July 1st, 2023 05:11 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • Persona migrate verified
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    Luke S
    Kokomo, IN
    Posted on June 8th, 2023 04:21 PM
    River was the only bright spot in an otherwise painful home buying experience. He was the third person I talked to after having issues with two other mortgage companies. He exhausted all options to try to find a product for us and that's why...
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    Reply from River Robertson
    June 18th, 2023 04:23 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    Deborah D
    Cross City, FL
    Posted on June 4th, 2023 07:34 PM
    Walk us through everything on what to do very easy and very efficient, If we had any questions they were answered very quickly .thank you
    Reply from River Robertson
    August 31st, 2023 07:35 PM
    I'm genuinely glad to hear your positive feedback, Deborah. At New American Funding, we strive to make the process as easy and efficient as possible for our clients. It was my pleasure to guide you through everything and provide prompt responses...
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  • Persona migrate verified
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    Carolyn H
    Fort Worth, TX
    Posted on April 21st, 2023 08:36 PM
    River is extremely helpful, it has taken us 18 months to get to this point of buying a house but he was so helpful. He educated me on the things that I would need to do to be able to qualify for a mortgage. He was just amazing and made sure...
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    Reply from River Robertson
    August 31st, 2023 07:35 PM
    I'm absolutely thrilled to hear your kind words, Carolyn! It's been my honor to guide you through this process, and I am so glad that the time and effort has paid off in your successful home purchase. I strive to ensure my clients fully understand...
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  • Persona migrate verified
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    Brett E
    Fontana, CA
    Posted on April 18th, 2023 06:31 PM
    River was extremely knowledgeable and made the loan process easy to understand. His response time was quick and his communication was exceptional. He was patient and a pleasure to talk to. We are grateful to have him as a lender.
    Reply from River Robertson
    August 31st, 2023 07:36 PM
    I'm genuinely pleased to hear that you found my services helpful and easy to understand, Brett. Ensuring a smooth and understandable loan process is a top priority for me. Your kind words about my communication and patience mean a lot. As a...
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  • Persona migrate verified
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    Ericka H
    Avon, IN
    Posted on April 12th, 2023 02:58 PM
    River was always working on our side and giving us fast answers
    Reply from River Robertson
    August 31st, 2023 07:37 PM
    I'm truly grateful for your kind words, Ericka. It was my pleasure to work on your behalf and provide fast answers to your questions. Your positive feedback really makes all the hard work worth it! Should you have any future needs or inquiries,...
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing