River Robertson
SR. LOAN OFFICER | NMLS# 1698258
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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River was exceptionally helpful through my first ever home buying experience. He was very thorough, answered questions quickly, and made the whole experience very pleasant :)
Reply from River Robertson
September 13th, 2023 01:17 PM
I am truly delighted to hear about your positive experience, Denise! It was an absolute pleasure assisting you through your first home buying experience. I pride myself on providing efficient and thorough service, so I'm glad that I was able...
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Great communication!
Reply from River Robertson
September 13th, 2023 01:17 PM
It brings me immense joy to know you had a positive experience, Claudia. Communication is key in what we do at New American Funding, and I'm glad that stood out to you. Your 5-star rating truly inspires me to keep delivering the same level...
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River was always available and extreme knowledgeable. He was on top of everything from the day one to the closing table and he went above and beyond for us to close the deal while numerous obstacles appeared that could had easily ruined the...
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Reply from River Robertson
September 13th, 2023 01:21 PM
Thank you so much for the glowing review, Fernando. I'm thrilled to hear how satisfied you were with the service provided. It was a pleasure assisting you and your client throughout the process, and I'm glad we overcame the obstacles together....
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No comments thank you so much
Reply from River Robertson
September 13th, 2023 01:17 PM
I'm glad to hear you had a positive experience, Rolando. Your feedback is greatly appreciated. If there's anything else you need in the future, don't hesitate to reach out. Thank you for choosing New American Funding. - River Robertson.
My wife really enjoyed River, she raved about him. Communication is a big key, especially when relocating to a different state.
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm genuinely thrilled to hear that your relocation process was made easier due to our communication. As you know, it's my utmost priority to help my clients feel confident and comfortable, especially during such significant life changes. Quaneshia,...
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River's quick response if he did not answer the first call. He always returned our calls and answered any questions I may have had.
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm thrilled to hear that you were satisfied with my responsiveness, Saundra. Being there for my clients when they have questions is a cornerstone of my approach at New American Funding. I appreciate your 5-star review and positive feedback....
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River was great! Worked hard every day to get what needed to be done
Reply from River Robertson
September 13th, 2023 01:18 PM
Thank you so much for your kind words and the 5-star rating, Alexander. I'm thrilled to hear that you were satisfied with the work I did. At New American Funding, we strive to do our best every day and it's gratifying to know it was recognized....
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Made the process easy. Done a good job of keeping me updated.
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm thrilled to hear that you found the process easy and appreciated the updates, David. Your satisfaction is my top priority and I'm glad I was able to meet your expectations. Your positive feedback means the world to me and the whole team...
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Honestly, River did a great job! He was always helpful & he would respond to my emails immediately. BAP as a whole, however, was extremely frustrating to communicate with as there were too many folks involved in the transaction process. I understand...
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Reply from River Robertson
September 13th, 2023 01:18 PM
Thank you so much for your feedback, Kristin. I'm thrilled to hear that you had a positive experience with me. Your comments about the communication within BAP are duly noted. We always strive to provide the best service, and such feedback...
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River was extremely responsive and pleasant to work with. He was able to get me through the loan process extremely quickly and smoothly
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm sincerely grateful for your generous feedback, Eric. It pleases me to hear that you found the loan process to be quick and smooth. Your satisfaction is my top priority, and I'm glad I could make the experience enjoyable for you. Looking...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing