River Robertson

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-949-313-0346
Rating: 4.91

SR. LOAN OFFICER | NMLS# 1698258

New American Funding - Novi | Consumer Direct

4.91

(234)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 313-0346

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/RiverRobertson/

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4.91

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I was initially was working with a loan officer at a competing lender and after receiving some documents that did not match what was verbally discussed, and a questionable explanation I went in search of a new lender.I ended up working with...

Reply from River Robertson

February 29th, 2024 05:29 PM

I deeply appreciate your kind review, Alex & Kellen. It was my pleasure to ensure that all aspects of the process were clear and honest. At New American Funding, we value transparency and competitiveness, and I'm thrilled to hear that my efforts...

River exceeded all of my expectations! I was a little worried about the whole process being a first time home buyer but after getting in with River he made me feel right at home and comfortable. He is one of the most professional yet easy going...

Reply from River Robertson

January 31st, 2024 07:59 PM

It's certainly wonderful to hear such positive feedback, Garrett! It was a pleasure assisting you through your first home buying process with New American Funding. I strive to keep things professional yet relaxed to ensure my clients are comfortable....

Great communication

Reply from River Robertson

January 30th, 2024 03:17 PM

I'm absolutely thrilled to hear that you had such a positive experience, Joshua! Communication is key, and I'm glad I was able to meet your expectations in that regard. Your kind words and 5-star rating mean a lot to me and the entire team...

River listen to our needs and was able to provide quick information whenever we had questions

Reply from River Robertson

January 24th, 2024 06:52 PM

I'm glad to hear that you were satisfied with the service, Tabitha! Your positive feedback means a lot to me. At New American Funding, we strive to provide quick and accurate information to all our customers. If you have any more questions...

On top of file the whole way. Communicate well and quick to respond. Very pleasant, patient and kind. It was a pleasure working with you River.

Reply from River Robertson

January 20th, 2024 11:09 PM

Thank you so much for your kind words, Stacy. I'm thrilled to hear that you had a positive experience with New American Funding & Myself. Your satisfaction is my number one priority. I truly appreciate your feedback and look forward to assisting...

The overall experience was great, My loan officer kept me in the loop from beginning to end, and I really appreciate Mr. River Robertson and Mrs. Crystal Fegan, they were truly a blessing working with them 🙌🏾🙌🏾🙌🏾

Reply from River Robertson

January 18th, 2024 01:02 PM

Thank you so much, Yolonda, for the glowing review and the perfect rating. I'm thrilled to hear you had a great overall experience with us at New American Funding. Keeping our clients informed and in the loop is indeed a priority for us, and...

I really appreciate the patience Mr. Robertson had with me, he didn't give up , he kept me encouraged every step of the way. He was the best.

Reply from River Robertson

January 9th, 2024 06:29 PM

I'm thrilled to hear that you had a positive experience and felt encouraged throughout the process, Yolonda. Patience and perseverance are key in our line of work, and your kind words affirm the effort I put into every client. It's wonderful...

River is very attentive!

Reply from River Robertson

January 2nd, 2024 02:39 PM

I truly appreciate your positive feedback, Karen. It's always my goal to provide attentive service for each client at New American Funding. Your 5-star rating means a great deal to me. Thank you for working with me. Looking forward to serving...

Communication was excellent had flexible hours to meet my availability from work. Great people to work with!

Reply from River Robertson

December 24th, 2023 08:07 PM

Thank you Corey, for your wonderful review and the perfect rating! I'm thrilled to hear you had a positive experience with our flexible hours at New American Funding. Open communication is a high priority for us, and I'm glad we met your expectations....

River was very responsive throughout the entire process, he had an answer for all of our questions he made sure we understood anything and everything about the process, I would recommend River to anyone who is interested in buying their home,...

Reply from River Robertson

December 24th, 2023 08:07 PM

I truly appreciate your kind words, Calvin. It was a pleasure guiding you through the process and ensuring you understood every step. It's wonderful to hear that you had a great experience with me at New American Funding. Hearing that you would...

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