River Robertson
SR. LOAN OFFICER | NMLS# 1698258
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
River was fantastic to deal with. Could not recommend him higher.
Reply from River Robertson
May 11th, 2024 02:38 PM
I'm delighted to hear that your experience was positive, Conor! It's always a pleasure to assist and make the process as seamless as possible. Your recommendation means a lot to me. If you have any other needs in the future, don't hesitate...
read more
Excellent communication, extremely professional, knowledgeable and helpful. Couldn't recommend higher.
Reply from River Robertson
May 8th, 2024 12:44 PM
I appreciate your positive feedback, Conor. It was a pleasure to assist you with your purchase. I strive to provide excellent communication and professional service, so I'm thrilled to hear that I was able to meet your expectations. Your recommendation...
read more
I am grateful that the loan was processed in time to align with my moving rentals and everything worked out. I am unhappy with the lack of communication near the end on when/if the loan would process in time. I wouldn’t have minded to push...
read more
Reply from River Robertson
May 6th, 2024 12:00 PM
Thank you for your feedback, Chelsey. I'm pleased to hear that your loan was processed in time for your move. However, I deeply regret that the communication near the end of the process did not meet your expectations. At New American Funding,...
read more
Communication, advice and expectations were clear and helpful. They kept me informed through the whole process.
Reply from River Robertson
May 5th, 2024 05:54 PM
I'm thrilled to hear that you found our communication and advice helpful, William. It's always my goal to keep our clients well-informed throughout the process. Your positive feedback means a lot to me. Thank you for your 5-star rating. We...
read more
River helped us buy our first home and made it very easy to understand and walked us step by step through all the steps to make buying our first home possible
Reply from River Robertson
May 3rd, 2024 02:31 PM
I'm absolutely thrilled to hear that you found the process of buying your first home easy to understand. It was a real pleasure to walk you through every step and ensure you got the keys to your dream home! Thank you so much, Patrick, for the...
read more
competent & communicative sum up River!
Reply from River Robertson
May 2nd, 2024 07:06 PM
I'm truly grateful for your kind words and 5-star rating, John. I'm glad to hear that my communication skills and competence were of service to you. At New American Funding, we strive to provide our customers with the best possible service....
read more
Friendly and accessible!!
Reply from River Robertson
May 1st, 2024 02:28 PM
I'm very pleased to hear that you found my service friendly and accessible, Susan. Your feedback means a lot to me and the entire team here at New American Funding. We strive to deliver the best experience for our clients, and your 5-star rating...
read more
River was very helpful and quick to respond to any questions or concerns we had. We will 100% recommend him to friends and family!
Reply from River Robertson
April 3rd, 2024 08:35 PM
I'm thrilled to hear that you had such a positive experience and found the process swift and easy to navigate. Your recommendation to friends and family is the highest compliment I could receive. Thank you so much for your kind words and 5...
read more
He was very responsive to phone calls and emails. River explained the different options for loans and assisted in making an informed decision on the loan.
Reply from River Robertson
March 9th, 2024 06:39 PM
I am immensely grateful for your positive feedback, Dawn. It was my pleasure to assist you in navigating through the different loan options and helping you make an informed decision. I aim to provide responsive and insightful service to all...
read more
I've worked with River 3 times now and he is always quick and helpful in his responses. I chose to not use a realtor and he made this a very easy process all the way through
Reply from River Robertson
March 8th, 2024 03:36 PM
Tyler, I'm thrilled to hear that you've had a positive experience working with me for the third time. It's my priority to make the process as simple and efficient as possible, especially for those who choose not to use a realtor. Thank you...
read more
21–30 of 234
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing