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Raquel Koester - Mortgage Consultant | NMLS# 1862819 in Crystal Lake, IL

Raquel Koester

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Mortgage Consultant | NMLS# 1862819

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Raquel is a seasoned professional with an extensive background in finance ranging from personal loans, credit unions, working directly for a bank to now having over 10 years of experience as a mortgage lender. She serves as a senior loan of... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    L
    Leonardo R
    Mchenry, IL
    Posted on October 14th, 2023 10:47 AM
    Very thorough service, kept in touch at every stage of the buying process.
    Reply from Raquel Hanson
    December 26th, 2023 08:47 PM
    I appreciate your positive review, Leonardo! It's rewarding to hear that you found our service at Home State Bank very thorough and appreciated the regular updates throughout the buying process. We strive to make every customer's experience...
    read more
  • Encompass
    Z
    Zachary W
    Spring Grove, IL
    Posted on October 13th, 2023 06:50 PM
    The home buying process would have been overwhelming were it not for the expertise and support of all parties that helped me through it. Raquel provided timely reminders for any documents that needed my attention and was very responsive to...
    read more
    Reply from Raquel Hanson
    October 14th, 2023 12:54 PM
    I am thrilled to hear that you had a positive experience with the home buying process, Zachary. It was truly my pleasure to assist you and address all of your questions timely. Your feedback brings a smile to my face and reminds me of why I...
    read more
  • Encompass
    J
    Jessica M
    Crystal Lake, IL
    Posted on October 1st, 2023 03:49 PM
    Raquel made the entire home buyer experience super easy! She answered my many questions and always answered the phone when I called.
    Reply from Raquel Hanson
    October 3rd, 2023 11:56 AM
    Thank you so much for your kind words and excellent rating, Jessica. I'm delighted to know that your home buying experience was smooth and hassle-free. I make it a point to be available for my clients and your feedback reinforces this commitment....
    read more
  • Encompass
    S
    Sabrina H
    Round Lake, IL
    Posted on September 20th, 2023 11:24 AM
    Raquel was extremely helpful in explaining everything to me. Her response time to my inquiries was quick and thorough. She was always upbeat and pleasant to work with.
    Reply from Raquel Hanson
    October 3rd, 2023 11:57 AM
    Thank you, Sabrina, for the glowing review! I'm thrilled to hear that you had such a positive experience with me at Home State Bank. It was my pleasure to assist you, and your feedback is highly appreciated. Your satisfaction is my top priority,...
    read more
  • Encompass
    R
    Ronald C
    Estero, FL
    Posted on September 8th, 2023 12:04 PM
    Raquel' s proactive approach. She was great to work with.
    Reply from Raquel Hanson
    October 3rd, 2023 11:58 AM
    I'm delighted to hear that you appreciated my proactive approach, Ronald. Ensuring my customers have a positive experience is always my top priority at Home State Bank. Thank you for taking the time to write this review and for giving me a...
    read more
  • Encompass
    M
    Michiko M
    Belvidere, IL
    Posted on September 4th, 2023 01:23 PM
    She was great at communicating with us and she was very helpful and personal.
    Reply from Raquel Hanson
    September 4th, 2023 01:38 PM
    Thank you so much for your kind words, Michiko. I'm thrilled to hear that you found our communication and my assistance to be helpful. At Home State Bank, we strive to provide the best personal service to our customers. Your positive feedback...
    read more
  • Encompass
    A
    Aideen P
    Wonder Lake, IL
    Posted on September 4th, 2023 11:36 AM
    Raquel went above and beyond to help me go through the hoops I needed to get pre-approved for a home!
    Reply from Raquel Hanson
    September 4th, 2023 01:37 PM
    I'm overjoyed to hear about your positive experience, Aideen! It was my pleasure to guide you through the pre-approval process. Your satisfaction is my top priority, and I'm thrilled that I was able to exceed your expectations. Thank you for...
    read more
  • Encompass
    D
    Daniel M
    Belvidere, IL
    Posted on September 1st, 2023 02:55 PM
    Raquel was friendly, helpful, and on top of things.
    Reply from Raquel Hanson
    September 4th, 2023 01:36 PM
    Thank you, Daniel, for your generous review. I'm thrilled to know that you found my service helpful. At Home State Bank, we always strive to be friendly, proactive and most importantly, attentive to our customer's needs. I'm glad I could live...
    read more
  • Encompass
    T
    Tristan M
    Roscoe, IL
    Posted on August 22nd, 2023 06:15 PM
    Outstanding Service!
    Reply from Raquel Hanson
    September 4th, 2023 01:35 PM
    I'm absolutely thrilled to hear that you had an outstanding experience with me at Home State Bank, Tristan. Your 5-star rating means the world to me! I look forward to continued opportunities to provide you with exceptional service. Thank you...
    read more
  • Encompass
    J
    Jennifer S
    Glen Carbon, IL
    Posted on August 17th, 2023 02:13 PM
    Raquel went above and beyond answering questions. Making sure deadlines were met in a timely fashion and fast tracking our loan applicaiton.
    Reply from Raquel Hanson
    August 18th, 2023 04:34 PM
    Thank you for the kind words. It was my pleasure to work with you.
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    About
    Raquel is a seasoned professional with an extensive background in finance ranging from personal loans, credit unions, working directly for a bank to now having over 10 years of experience as a mortgage lender. She serves as a senior loan officer who specializes in residential loans. Raquel thrives when faced with a challenge that allows her to find creative financing solutions for her clients, no matter the level of complexity. With a passion for building and maintaining relationships and partnerships, Raquel always strives to provide an outstanding and positive customer experience by building and establishing a foundation of trust and satisfaction for each client.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
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    Memberships
    • Horse society
    Addresses and Serving Areas

    Year Started

    2012

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1862819
    Hobbies
    • horse back riding
    • swimming
    Disclaimer
    HOME STATE BANK NMLS #478452. HOME STATE BANK is an Equal Housing Lender. Credit and collateral are subject to approval. Terms and conditions apply. Rates, terms, programs and their conditions are subject to change without notice and certain programs/services may not be available in all states.